Zep Reviews

Updated 1 April 2015
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2.5
61 Reviews
Rating Trends
Recommend to a friend
Approve of CEO
Zep Chairman, President, and CEO John K. Morgan
John K. Morgan
23 Ratings

Pros
  • Good people who care about what they do (in 5 reviews)

  • Smart colleagues, autonomous work life, great products (in 4 reviews)

Cons
  • Benefits for sales reps are very basic (in 7 reviews)

  • Inside Sales team is still fairly new (in 3 reviews)

More Pros and Cons

Employee Reviews

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  1. Laid back work environment with low stress, but very corporate. Good experience opportunity.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Contractor - Anonymous Contractor in Atlanta, GA (US)
    Current Contractor - Anonymous Contractor in Atlanta, GA (US)

    I have been working at Zep as a contractor (Less than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Competitive salary, friendly co-workers, relaxed environment. Decent benefits for permanent employees. Company values product quality, and ensures customer satisfaction.

    Cons

    It's difficult to become permanent if you are an hourly employee (temp). They focus on LEAN manufacturing techniques that makes the production process difficult due to out-dated manufacturing equipment.

    Advice to Management

    Not enough people care about the quality of their job. If management could focus on the quality of their employees and show that they care about each individual employee then people might care about their jobs more...

  2. Great Company

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Zep

    Pros

    Pay is great and the place is clean.

    Cons

    A lot of politics all the time.

  3. Warehouse employee

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Warehouse Assistant in DeSoto, TX (US)
    Former Employee - Warehouse Assistant in DeSoto, TX (US)

    I worked at Zep full-time (More than 10 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Good pay
    Good hours mon-fri 730am to 400pm
    Benefits ok

    Cons

    Managers do not listen to employees output.

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  5. Helpful (1)

    Would never recommend to anyone. Bonus plan is unsustainable, setup for failure no matter how good you are at your job.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Inside Sales in Breinigsville, PA (US)
    Former Employee - Inside Sales in Breinigsville, PA (US)

    I worked at Zep full-time (More than 3 years)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Great people to work with, friendly environment. Flexible working hours, can take half hour lunch and leave at 4:30 or take hour and leave at 5. Can arrive as late as 8:30 and leave at 5 or 5:30 depending on lunch arrangement

    Cons

    Don't even know where to start they're countless;

    Slim to no advancement opportunities (they consider moving to outside sales a promotion)

    Bonus plan is a joke. It's a fancy pyramid scheme with capped earnings each month. Grow your accounts and achieve 100% quota then following year your responsible for growing the number again on top of what you grew the previous year completely unsustainable model. They will tell you commissions are uncapped which they technically are but don't fall for this, as it is only for the quarterly which 1% - 50% growth nets you 1% commission on sales (100% nets you 2.5% which is very few and far between).

    They tell you you're salary but you are paid hourly as a non-exempt employee. Meaning when the building closes you don't get paid, and your must accrue your vacation and sick times.

    Rules change constantly; can't do this, can't do that, have to do it this way now.

    Management is a joke

    Constant scrutiny on work, manager sitting with people listening to calls, etc

    Advice to Management

    Grow up.
    Focus on sales instead of pointless metrics and everything that doesn't have to do with sales.
    Change bonus plan so people can actually make money.

  6. Helpful (1)

    Stagnant

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Zep full-time

    Recommends
    Positive Outlook
    Disapproves of CEO
    Recommends
    Positive Outlook
    Disapproves of CEO

    Pros

    Solid work life balance, good company values and strong product line and market awareness.

    Cons

    Conflicting channels, poor, old school policies.

    Advice to Management

    Pick a strategy and stick with it too much channel conflict and customer confusion.

  7. good job

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Zep (Less than a year)

    Pros

    this was a good job

    Cons

    I LIKE THE PEOPLE THERE

  8. Lackluster Job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales
    Current Employee - Sales

    I have been working at Zep full-time

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    None that i can think of

    Cons

    Poor management, Poor sales support. Extreme cold calling with no marketing support. Management really does not help new hires to build business. One step away from contract employee. Benefits are sub par at best.

    Advice to Management

    Do a better job of onboarding and get rid of the sales guys that have been here a lifetime and give new talent a chance.

  9. Was much better in the 80's and 90's

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Outsides Sales Representative in Denver, CO (US)
    Former Employee - Outsides Sales Representative in Denver, CO (US)

    I worked at Zep full-time (More than 10 years)

    Neutral Outlook
    No opinion of CEO
    Neutral Outlook
    No opinion of CEO

    Pros

    I started in 1985 unlimited earning potential. Built a good business. Under that president you were valued and excited about the company and your future. People looked at a Zep Rep as a professional. As a partner with their business. Not just a commodity broker, like they are trying to be now.

    Cons

    In the early 2000 the higher ups wanted to get rid on the sales people that built the ZEP name.
    When they went to shareholders customers and sales force were not as valuable.
    Between inside sales lying to my customers to get orders and all the box stores selling ZEP the writing was on the wall for many of us. So I took my 20 plus years direct sales experience and am working for a company with values that values me.

    Advice to Management

    My boss was finally fire a year after I transferred because of his lying to me and customers.
    When you get complaints follow up on them. The customers pay the bills don't be so distant from them and your sales force..

  10. Great Products, Slow to Develop

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Zep full-time (More than 10 years)

    Pros

    Great product line and R&D

    Cons

    antiquated go to market strategy

    Advice to Management

    Hire more sales managers/ sales reps. Stick to a consistent, progressive plan.

  11. Company has some Issues

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Zep full-time (Less than a year)

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    The chemicals the offer are good quality.

    Cons

    Poor Sales Support, Weak Marketing. Virtually no training or on boarding for new employees. No lead generation or territory protection for reps.

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