comScore Reviews

Updated 15 September 2014
Updated 15 September 2014
134 Reviews
3.1
134 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
comScore Chief Executive Officer Serge Matta
Serge Matta
8 Ratings

Review Highlights

Pros
  • Work/ Life balance is there and we get laptops to work from home for any emergencies (in 9 reviews)

  • Very smart people who work hard and are willing to help (in 9 reviews)


Cons
  • While they talk about work-life balance, they don't actually practice it (in 10 reviews)

  • can have long hours depending on client and project (in 9 reviews)

More Highlights

Employee Reviews

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  1.  

    client service analyst

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at comScore as an intern for less than a year

    Pros

    exposure to many areas of comScore, fun enviornment, learned a lot over the internship, mentorship program

    Cons

    lull at times, need to ask for work and take initiative

    Recommends
    Positive Outlook
    No opinion of CEO
  2.  

    Still developing, but headed in the right direction.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Intern  in  Reston, VA (US)
    Current Employee - Intern in Reston, VA (US)

    I have been working at comScore full-time for less than a year

    Pros

    Smart workforce and very flexible management (though I've heard this varies by department). Work-life balance was very good, though it can get busy during certain months. There are many opportunities to try your hand in different areas of the business and management is open to development opportunities.

    Cons

    Client expectations can sometimes be unreasonable as well as management's catering to client whims.

    Advice to ManagementAdvice

    Continue rewarding employees for good work and presenting opportunities for growth.

    Recommends
    Positive Outlook
    No opinion of CEO
  3.  

    Great place to start out and grow

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Marketing Manager
    Current Employee - Marketing Manager

    I have been working at comScore full-time for more than 5 years

    Pros

    comScore is at the forefront of digital measurement and analytics which makes for a very exciting work environment.

    Cons

    Corporate culture is very much driven by which department you're in. No overarching values across all groups that tie them together.

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    Excellent place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior SQL Server Database Administrator  in  Chicago, IL (US)
    Current Employee - Senior SQL Server Database Administrator in Chicago, IL (US)

    I have been working at comScore full-time for more than 3 years

    Pros

    Dynamic and fast paced environment.
    Intelligent and forward looking people to work with who value continued progress and innovation.
    Fun and frequent team events and casual dress code.
    Free beverages and breakfast.

    Cons

    Growth opportunities are somewhat limited.
    Training budgets are tight.
    401K is not so great.

    Advice to ManagementAdvice

    Invest more in people who work for you by providing continuous industry standard training in their field and provide more opportunities for career growth.

    Recommends
    Positive Outlook
    Approves of CEO
  6. 2 people found this helpful  

    Good launching pad/stop-over but not a destination

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at comScore full-time for more than a year

    Pros

    Smart, talented employees. Well-known respected company - a good place to have on your resume. Friendly co-workers.

    Cons

    Management style is directionally vague. Many of the core senior people have left. The company does not do a good job of retaining people - very high turn-over. A pretty high degree of politics and clique's. The company has too many products and sales is not rewarded for selling any particular product line. There's a lack of focus/resources on any other product outside of vCE

    Recommends
    Neutral Outlook
    Approves of CEO
  7. 3 people found this helpful  

    Good launching pad - horrible management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Client Service Analyst  in  Reston, VA (US)
    Former Employee - Senior Client Service Analyst in Reston, VA (US)

    I worked at comScore full-time for more than 3 years

    Pros

    Talented, smart co-workers. Exposure to a wide variety of brands and clients. The industry is growing and the job is fast-paced. You are always learning something new and trying to get recruited by clients and other players in the digital space. comScore is very well known and respected.

    Cons

    Management does not do a good job of retaining talent.
    Performance is not compensated adequately or fairly across different departments.
    Some teams can be very "clique-ish" and do not recognize internal problems such as poor management skills and employee turnover.

    Advice to ManagementAdvice

    I very much agree with some of the below comments regarding management, especially this one: High turnover in a particular department is a sign that the manager isn't doing a very good job. It truly is a shame to lose good workers because of one persons poor management skills.

    This could not be more true. Stop enabling terrible managers! They may do their day to day jobs well but if they are the reason you are losing the rest of your talent pool then they should not be managers.

    Recommends
    Neutral Outlook
    Disapproves of CEO
  8. 1 person found this helpful  

    Had to wait forever to "actually" work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at comScore full-time

    Pros

    Good People, training, company values

    Cons

    salary, had to wait for a long time before I got some actual work

    Recommends
    Approves of CEO
  9. 1 person found this helpful  

    Good Start for a new graduate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Data Analyst  in  Reston, VA (US)
    Current Employee - Data Analyst in Reston, VA (US)

    I have been working at comScore full-time for more than a year

    Pros

    Good start salary. Learning curve is very high so you can learn tons of stuff.
    Good for your logic thinking ability. Relatively easy to be promoted to senior analyst.

    Cons

    Poor management. Lots of people are newly promoted to the leadership and they don't know how to coordinate different groups and give recognition which can be seen as incentives for employees.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  10. 3 people found this helpful  

    Good product but poor management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Support Technician  in  Lehi, UT (US)
    Former Employee - Customer Support Technician in Lehi, UT (US)

    I worked at comScore full-time for less than a year

    Pros

    It provides opportunity to work with others internationally. The colleagues are fun and the workplace is comfortable.
    Provide good compensation and benefits.

    Cons

    Lack the proper training and communication to grow and develop in the company. The product is extremely complex and you are placed in a position to be expected to learn and utilize it without any training courses. They are just beginning to build a decent knowledge-base to better this situation but it is still in the beginning stages.
    Management will promise to work with you so that there won't be any surprises on where you stand, but that is very far from the truth. It seems that the management is more focused on the drama within comScore than the customers they are supposed to support. Working hard goes unnoticed because most management is overseas. They report in on a phone call once a week to basically tell you what you are doing wrong. Always leaving you with a sense of discouragement and never knowing if you are going to have your position another week or not. For the Customer Support role, it does not seem to matter at all if you provide excellent customer service. The key is trying to read the minds of upper management.

    Advice to ManagementAdvice

    I wish they gave us this opportunity within the company to give advice. That would be a strong suggestion.
    Also, it can be difficult managing an office overseas, but management should also be responsible for learning how to better communicate with the team as that is part of the role. Unfortunately, the support team had to do this job. It would be very pleasing to encourage your team and staff at least every once in a while. Also, letting the team have the opportunity to give feedback and share ideas with others without feeling a sense of judgement and downgrading individuals who work very hard but may not have the aptitude or level of experience that other support technicians may have.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  11. 1 person found this helpful  

    Casual yet professional

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at comScore full-time for more than a year

    Pros

    comScore is a great place to work. There is a real spirit of innovation and creativity. There are very few problems with office politics and the upper management is very accessible. Has the perks of both a small and large company. Decent time off and good benefits.

    Cons

    High amounts of customization for clients means that there is some inconsistency in certain applications within the company and poor documentation on the more advanced product details. There is a pretty steep learning curve to attain more than average proficiency.

    Advice to ManagementAdvice

    Hold the sales team accountable for their screwups!! Hold the developers accountable for more transparent and thorough documentation.

    Recommends
    Neutral Outlook
    Approves of CEO

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