eBay Inc.
3.3 of 5 976 reviews
www.ebayinc.com San Jose, CA 5000+ Employees

eBay Inc. Reviews

Updated Apr 22, 2014
All Employees Current Employees Only

3.3 976 reviews

                             

63% Approve of the CEO

eBay Inc. President and CEO John J. Donahoe

John J. Donahoe

(667 ratings)

60% of employees recommend this company to a friend
976 Employee Reviews
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in

Review Highlights

Pros:
  • "Decent starting compensation and a good work life balance"
    in 90 reviews
  • "Many smart people with pretty diverse industry backgrounds"
    in 46 reviews
Cons:
  • "Once you reach manager level or higher, work-life balance will suffer"
    in 62 reviews
  • "Lack of alignment from senior management and lack of decision making ability"
    in 39 reviews
  • Show more review highlights

Reviews

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  • Disapproves of CEO

2 people found this helpful  

Has potential, but decision-making centralised in US and hesitation in product innovation is holding eBay back.

Marketing Manager (Current Employee)
Sydney

I have been working at eBay Inc.

ProsActually quite fun work environment, people were good to work with and helpful.

ConsToo centralised with many major decisions / bottlenecks having to come from US headquarters. Also not bold enough on innovation, and no visible technology leader - plenty of consultant / powerpoint types.

Advice to Senior ManagementBe bolder with technology innovation - and innovation means going beyond just changing the layout of our search results page....

Yes, I would recommend this company to a friend

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4 people found this helpful  

It has so much potential!

Anonymous Employee (Current Employee)
Sydney

I have been working at eBay Inc.

ProsSmart, passionate people. Totally self motivated and driven.
Network of intelligent and experienced people all around the world.
Great international opportunities. Generous travel.
Interesting strategic questions and impact to Australian market. Everyone is plugged into it.
Collaborative environment.

ConsWeak senior management role models in regards to expertise and experience. There is a lot of talk about experience, but not a lot of direction or action.
Consultant mentality. Everyone thinks they are strategic. Execution and delivery suffers.
There is an obsession with profile and exposure.
Favouritism from the top. Obvious imbalances. It is definitely easier for some than others.

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2 people found this helpful  

project manager

Senior Project Manager (Former Employee)
San Jose, CA (US)

I worked at eBay Inc. full-time for less than a year

Prosvery collegial, smart people, with some great ideas and passion

Consa bit stovepiped and with some people being promoted that did not have good management skills

Advice to Senior Managementdon't do processes for the sake of doing processes, make sure they count

Yes, I would recommend this company to a friend

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Great company, takes care of employees, unheard of benefits

Coach (Former Employee)
Draper, UT (US)

I worked at eBay Inc. full-time for more than 3 years

ProsGreat benefits including pto which increases every year, floating holidays, double pay on holidays, great medical/dental/vision/stock benefits, opportunity to promote

ConsCall center, angry customers, heavy queues

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Positive experience overall, the best of my professional career. Lots of opportunity for technical growth.

Middle Management (Former Employee)

I worked at eBay Inc. full-time for more than 5 years

ProsChallenges, rewards, compensation was solid. At the beginning of my time with the company team work was great and enthusiasm was high.

ConsEmpire building by some middle level leadership. Stacked ranking calibration led to unhealthy back stabbing. Morale suffered and to meet the criteria for stack ranking some good people were targeted and dismissed.

Advice to Senior ManagementInvest in and build your people, not tear them down.

Yes, I would recommend this company to a friend

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Customer service

Anonymous Employee (Current Employee)
Draper, UT (US)

I have been working at eBay Inc. full-time for more than 3 years

ProsGreat health benefits
Great team members to work with

ConsNot a lot of promotions

Advice to Senior ManagementMore internal Promotions

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Great place to work.

Anonymous Employee (Current Employee)
San Jose, CA (US)

I have been working at eBay Inc. full-time for more than 8 years

ProsIt's a company that does right by its employees. They are flexible and encourage transfer amongst teams. There are plenty of opportunities to stretch and grow.

ConsYou need to be able to really focus and prioritize what you're working on because there are many ways to get distracted.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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1 person found this helpful  

Good culture and tallented people working here

Software Engineer III (Current Employee)
San Jose, CA (US)

I have been working at eBay Inc. full-time for more than a year

ProsOpen to the ideas and process.

ConsEvery 2 weeks there is an release so evryone will feel some pressure

Yes, I would recommend this company to a friend

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Awesome!!

Intern-MBA (Current Employee)
San Jose, CA (US)

I have been working at eBay Inc. as an intern for less than a year

ProsVery Helpful.Steep Learning curve.Excellent networking opportunities.

ConsI dont have any cons to put over here.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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1 person found this helpful  

Sometimes the best, sometimes the worst

Director, Software Development (Current Employee)
San Jose, CA (US)

I have been working at eBay Inc. full-time for more than 3 years

ProsGood benefits, a lot of great people, some interesting and challenging projects on the cutting edge of technology.
The company provides a lot of training and free access to a lot of valuable resources for personal and professional growth for both the technologists and managers. There's a lot of opportunities to grow in the company or make a lateral shift by moving to other team or project.

ConseBay has heavily overloaded and complex hierarchical structure with multiple tiers of management. It might be interesting for people who want to grow in management ranks. But it's definitely not the right culture for majority of start-up folks which are acquired by eBay year over year.
If you need a real-life application of Parkinson's law on bureaucracies that multiply themselves - this is a place to come and see it. Self-sustained manager cohort grows, projects could be turned down the "next day" they started, the same thing could worked on by multiple independent teams in different departments, rewards are often given to unrelated but favored managers and people in front lines in the actual teams who do the work are ignored - all of this can be found here.

Advice to Senior ManagementI wish the leadership team initiatives started in the couple of last year come true one day, and the currently "rather good" company becomes a great and enduring company. I believe this is the right thing to do, yet there's still a long road to go.

Yes, I would recommend this company to a friend

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