How do I sign up?
There are two ways to sign up for an account – by using your Facebook account, which we recommend so that you get the best experience on our site, or by using your email address. As a new user, you get full access to salaries, reviews, and interviews for 10 days. Hopefully that's enough time to get the information you need to make your next career decision. To get unlimited access to our content, simply post an anonymous salary, company review, or interview experience of your own. It only takes a few minutes and your posts are anonymous.
Why do I need to post to get unlimited access?
We call this our "give-to-get" model, and it's our way of making sure we have enough salaries, company reviews and interview questions to share with our community. Your posts will help someone else, and their posts will help you.
We think it seems pretty fair – it only takes a minute to post one of the following (your anonymous salary, company review, or interview experience) and you'll then get access to the millions of salaries and reviews posted by our community. Or if you're not ready to post, simply create your account without posting – you'll get full access to salaries, reviews, and interviews for 10 days. Hopefully that's enough time to get the information you need to make your next career decision.
What if I'm a student and I don't have any information to post?
If you're a current student and don't have anything to post – simply create your account using your student (.edu) email address. Those using a valid student email address will get access to everything posted by our community for 12 months.
If you've already created a Basic account but did not get 12 months of access, please send an email to email@example.com with your account information. A member of our team will verify your student status and extend your account access.
All posts are anonymous to other users. Your email address, Facebook profile or any other personal information (optional info, such as gender, date of birth, etc.) is never displayed with any of your posts. Beyond that, we also give everyone the ability to post a salary or review without providing additional information that may allow others to identify you. For example, you may post your salary without identifying your employer (and thus it will never appear on the site) and you may post a review without specifying your location or job title.
What are Inside Connections and how do I see mine?
Inside Connections uses your Facebook friends' network to help you uncover possible referrals inside a specific company. More than 80% of Glassdoor users report that a friend, family member or colleague has helped their career by acting as a referral – which highlights that finding an inside connection needs to use your entire network, not just your professional network. By signing in to Glassdoor with your Facebook account or visiting the Glassdoor app on Facebook, you'll instantly be able to see who you know (and who they know) at any company.
How do you verify that the information is really from employees and job candidates?
Since we're unable to fully verify the identity of an anonymous user, we require each user to certify their employee relationship to the company when they post any content. We also require all users to validate their email address before their posts are made available to the community. This verification process allows us to put measures in place to identify suspicious users and/or posts. And all of these, combined with active community moderation and our commitment to reviewing every post, allow us to have confidence in our information.
How do I get a post or comment removed?
Where do you get all this salary information?
Because we require our community to post information for a current or former employer to get unlimited access to everything posted by our community, we're able to collect salary information directly from employees. This allows us to show salaries for a specific job title at a specific company, rather than simply aggregating by job title, industry or location. In some cases, we then also supplement our employee-generated content with publicly available salary information posted by the employers themselves.
How are the company ratings and CEO approval ratings calculated?
Our company and CEO approval ratings represent the average of all employee reviews posted for that company and are based on a five-point scale. For the company ratings, we display the average of all the 'overall rating' responses (5='very satisfied', 3='OK', 1='very dissatisfied'). The CEO approval rating is the percentage of employees who give the CEO a rating of 4 or 5 (considered to be 'approve'), whereas the disapproval rating represents those employees who rated the CEO a 1 or 2. Neutral responses (a 3 rating) are not included in CEO approval and disapproval ratings.
How do I edit or remove my post?
To edit or remove previous posts, simply sign in and visit the "My Account" section, which appears at the top right of the page. From there, you will be able to see all of your previous posts on the Salaries, Reviews and Interview pages for your account.
If you would like to edit a post, click the "Edit" link next to that post, make the necessary changes and click "Save Changes". Once your changes have been saved, your post will be marked as pending and unavailable on the site until a member of the Glassdoor team has reviewed and approved that post. If you would like to remove a post so that it is no longer available on the site, simply click "Delete" for that particular post.
Why can't I find my post on the site?
To maintain data quality and ensure that each post is within our Community Guidelines, we review every post before it appears on the site. This means that it may take as long as 24 hours for a member of the Glassdoor team to review and approve your post (and sometimes longer if you have posted for a company that we don't already have in our system).
If you still don't see your post after a few days, it may mean that your post was not approved for display on the site. This status will be reflected as "Removed" within My Account for that post. For those unapproved posts, you will be allowed to make changes to ensure that it is within our Community Guidelines and/or meets our minimum word count requirements for display on the site. Any changes submitted after editing will then be re-reviewed for approval by a member of the Glassdoor team.
Why did I lose my unlimited access after signing in to Facebook?
If you have lost your unlimited access to salaries, reviews and interviews after signing in with Facebook, it's likely that your Facebook account may not have been linked correctly to your Glassdoor account. To make sure that it's linked correctly, first sign in to your existing Glassdoor account using your e-mail address on file. Then visit the "My Account" section, which appears on the top right of the page. Look for "Facebook Settings" and follow the instructions to link your Facebook account. Next time, you can simply log in using your Facebook account and your access should be restored.
How do I delete my account or disable my connection to Facebook?
If you'd like to delete your Glassdoor account entirely, simply contact Customer Care and let us know that you would like to delete your account permanently. Upon account deletion, you will no longer have full access to salaries, reviews and interviews, and all of your content will be pulled from the site.
If you've connected to Facebook and would simply like to turn off your profile and the Inside Connections feature, you do not need to delete your account. To disable this feature, simply visit the "My Account" section, which appears at the top right of the page after you sign in. Look for "Facebook Settings" and follow the instructions to delink your Facebook account. Or you can also uninstall the Glassdoor app within Facebook by going to "Account Settings" and editing your "App Settings". If you have any other questions about your account, feel free to contact Customer Care, and a member of our team will help you.
Why haven't I received my activation email?
We apologise if you've been waiting for your account activation e-mail. There can be delays or delivery issues with e-mail providers that are outside of our control. In the meantime, a member of the Glassdoor team may activate your account for you so that you have full access to reviews and/or salaries. Simply send an e-mail to firstname.lastname@example.org and we'll take it from there.
Will the site work with my browser?
How should I use this service as an employer?
We built Glassdoor to generate a real-time, constructive discussion about one of the most important parts of our lives – our work. And we believe active participation within our community has a lot to offer your organisation. As an employer, there are three key ways to think about using Glassdoor. We invite you to:
- Sign up for an Enhanced Employer Profile: Every company has a story to tell – so set yourself apart from the competition by highlighting your employment brand, promoting your latest job listings, and accessing our advanced analytics and insights. Learn More.
- Request an Employer Account: See what employees and candidates have to say about your company and get involved in the conversation. An employer account gives you full access to your company's profile so you can see what your employees and interview candidates are saying and respond to any reviews or comments. Learn More.
- Join our Employer Advisory Panel: As a member of our panel, you will have the opportunity to provide input and get early insight into new Glassdoor features.
What's the benefit of an Enhanced Employer Profile compared to an Employer Account?
With an Enhanced Employer Profile, Glassdoor is making it easier for you to take ownership of your profile while giving you all the tools needed to get more involved and manage your employment brand. Not only does an Enhanced Employer Profile allow you to tell your story with a new "Overview" tab that highlights your brand (logo, office photos, workplace awards) and recruitment messaging (social media, blogs, news), it also automatically integrates and targets your latest job openings, and provides advanced analytics to allow you to monitor traffic and benchmark against the competition.
A Glassdoor Employer Account simply allows you to see the information available on your company profile without requiring you to post content of your own. However, you will also be given special credentials which allow you to comment on reviews posted for your company as an official 'employer representative' while still maintaining your anonymity.
Can I delete a review or remove my entire company from the site?
Can I respond to a review or comment?
Yes, you're an employee too! You can either create your own personal account or you can request a free employer rep account, which will give you unlimited access to everything posted by the community without having to post anything of your own. Your employer account will also give you special credentials, which allow you to comment on reviews posted for your company as an official "employer representative".
What can I do to get more reviews for my company?
We're happy you asked. The easiest way to get more reviews is to invite your employees or interview candidates to post their own anonymous reviews to Glassdoor. This can be done by sending an email to your employees, including a link to Glassdoor on your intranet or within your employee newsletter, or encouraging candidates to review your company as part of your hiring and interview process.