12 employees reported this benefit
Read an Amazon blog post about virtual Amazon jobs in customer service here: https://www.amazon.com/p/feature/79xqb85c93g74sy.
I didnt have work from home when i used to work so i am really not sure
The hiring pitch does match the policy
This is not a rule and it at some stage it become more challenging to do it.
Some time you need to work from home, such as sick leave, or heavy traffic, or other personal things.