Working as a Customer Care Manager
What's it like to work as a Customer Care Manager? Read testimonies from real people who work as a Customer Care Manager—everything from work-life balance to career satisfaction. Hear from an expert and see top companies to work for as a Customer Care Manager.
Customer Care Manager Ratings
289K Customer Care Manager reviews for 61K companies
6K Customer Care Manager Jobs
Customer Care Manager Reviews
“All the things are perfect in their own way and I'm happy to work here”
“I'm very happy with my position and am grateful I obtained an opportunity during these uncertain and difficult times.”
“I enjoy the flexible working schedule and I'm excited to continue growing with them.”
“Good nice happy tanks gygbitg and good thanks”
“Everyone was really friendly and happy to help”
“Inclusive place of work and enjoyable”
“Good and happy place to work”
“everyone is genuinely lovely and happy to help”
Top Companies for Customer Care Manager
Westpac Group's purpose is Helping Australians Succeed. It’s what we do, who we are and why we come to work every day. What's most important to us is understanding what success means to our customers and helping them get there. You can find out more about us, our benefits and search and apply for jobs on: https://www.westpac.com.au/about-westpac/careers Our strategy seeks to deliver on this purpose by building deep and enduring customer relationships, being a leader in the community, being a place where the best people want to work and, in so doing, delivering superior returns for shareholders. In delivering on our strategy, we are focused on our core markets of Australia and New Zealand, where we provide a comprehensive range of financial products and services that assist us in meeting the financial services needs of customers. With our strong position in these markets, and over 13 million customers, our focus is on organic growth, growing customer numbers in our chosen segments and building stronger and deeper relationships. A key element of this approach is our portfolio of financial services brands, which enables us to appeal to a broader range of customers and provides us with the strategic flexibility to offer solutions that better meet individual customer needs. As Australia’s first and oldest bank, we have a long and proud history. After starting up in 1817 as the Bank of New South Wales, we’ve grown the company and expanded both in Australia and throughout Asia, the United Kingdom and the United States. Now Westpac Group is made up of your favourite financial institution names including Westpac, BankSA, St.George Bank, BT Financial Group, RAMs and Bank of Melbourne. We encourage you to learn more about our historic journey via our website.
CommBank is Australia's leading provider of integrated financial services including retail banking, premium banking, business banking, institutional banking, funds management, superannuation, insurance, investment and share broking products and services. With customers at the heart of everything we do, we’re focused on helping people and businesses move forward financially. We're driven to deliver seamless experiences, in smart, innovative ways. A workplace of the future, our 48,000 people are able to bring their different backgrounds and unique perspectives to our collaborative environment, and are supported to share ideas, initiatives, talent and energy – making a positive impact on colleagues, customers and our business. It’s what makes CommBank a place of opportunity, where your skills can take you in unexpected directions and you can achieve great things.
At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways. Whether we’re supporting our customers’ financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are constantly striving to uphold our powerful backing promise to our customers and each other every day. These beliefs have been our North Star for 170 years as our business transformed – from helping evacuate travelers during World Wars, to ensuring the safety of our customers’ funds during the Great Depression in the U.S., to creating the Shop Small® movement to help small businesses recover from the Financial Crisis, to providing aid to communities impacted by many natural disasters and so much more. For generations, the key to our success has been the determination and resilience of our American Express colleagues. Now, as a globally integrated payments company, we work together to provide customers with access to products, insights and world-class experiences that enrich lives and build business success. Join us and let’s lead the way together.
We are here to serve customers well and help our communities prosper. Today, there are more than 32,000 colleagues, serving over 8 million customers, at over 900 locations throughout Australia, New Zealand and around the world. Through investment in our colleagues and our customers, our ambition is to be: Safe By protecting customers and colleagues through financial and operational resilience. Easy By creating a simpler, more seamless and digital bank that gets things done faster. Relationship-led By building on our market-leading expertise, data and insights to foster great relationships with our customers and community. Long term By delivering sustainable outcomes for our customers, colleagues and community. As Australia’s largest business bank, we work with small, medium and large businesses. We’re there to support our customers through every stage of their business needs. We also fund essential infrastructure in our communities (like schools, hospitals and roads) in a way that’s responsible, inclusive and innovative. More than money We’ve shown through our response to COVID-19 what it means to put customers and colleagues first. We’ll continue to move with speed, simplicity and focus, so we can continue to work on what matters most.
ING Groep is a Dutch hybrid of banking, insuring, and asset-managing services. One of the world's largest insurance and financial services companies, its operations are focused on its home Benelux market, as well as the rest of Europe, the Asia/Pacific region, and North America. Key products include life and non-life insurance, pensions, and retirement services. The company's banking operations include wholesale and retail banking, mortgage lending, and online retail banking (ING Direct). ING provides asset management for individuals and institutions through both its insurance and banking units. The firm has announced plans to spin or sell off its insurance operations to repay government bailout loans.
About BIG W For over 50 years BIG W has been the trusted backstop of Australian households. We have clothed Australian families, furnished Australian homes and filled Australian toy boxes. We opened our first store on the outskirts of Newcastle in New South Wales in 1964 and have 186 stores operating across Australia today. BIG W is proud to provide Australian shoppers with a broad range of quality general merchandise products at low prices. From women's, men's and children's clothing and shoes to homewares, electronics, pet food, cleaning items, party goods, toys and books, BIG W is a popular one-stop-shop for customers seeking great design, brands and value across the country.
At Dyson we are focused on solving the problems that others have ignored; solving them first using our technology and ingenuity. In order to achieve this we need to pioneer technologies that are different and authentic. This is the core of what we do and who we are. We must strive to create the future, every single day by developing new things, different things, things that go against the grain with a diverse and global team of ingenious minds. Dyson employs 14,000 people and is present in more than 80 countries. And while we are growing fast we want Dyson to remain a start-up in spirit with the freedom of experimentation and learning, constantly reinventing our products as well as reinventing how we work, how we sell and how we support our owners. At the same time we are working through the James Dyson Foundation, James Dyson Award and Dyson Institute to inspire future engineers and pioneering a new approach to engineering education. Underlining everything we do in this diverse environment is the need to always show respect, supporting each other as one team to overcome whatever challenges we encounter. We drive empowerment, development and equality in an inclusive environment for our people around the world. The future doesn’t just happen, we look to make it happen, to achieve leaps through pioneering new ideas.
At Medibank, we’re encouraged to think big. With a clear purpose to impact better health for better lives, we foster innovation and enable our people to see a bigger, more tangible impact from their ideas. We make a central promise to our employees to provide a healthy future at Medibank that will impact health and wellbeing; development and growth; and innovative and creative thinking. By delivering on our promise, we can all have a bigger impact. Through our Medibank and ahm brands, we look after the health cover needs of more than 3.7 million people, and distribute travel, life and pet insurance. In addition, Medibank works with government, business and the not-for-profit sector to provide accessible health services to all Australians. With a workforce of over 1,300 dedicated health professionals, including 1,000+ clinical professionals, Medibank Health Solutions provide Telehealth and Digital support services, Home Healthcare Services, Integrated Care and Coordination and Payor Services.
We connect people with each other and the world. We help unlock opportunities for everyone. We provide services to many Australians, and regularly visit over 12.4 million delivery points across the country. This important role we play in our community also allows us to deliver much more than parcels and letters. We’re proud to be one of Australia’s most diverse workforces. Our people represent 146 nationalities and speak 64 languages. 3% of our team are Aboriginal and Torres Strait Islander and 5.7% have a disability. We also have a thriving LGTBI+ community, and maintained gender pay equity last year for the fourth year running. It takes a big team to deliver millions of parcels each day - that’s part of the reason we’re one of Australia’s largest employers. You may have met your local postie delivering your online purchases. We have a range of jobs in our deliveries team, including parcel sorters, the busy folks getting parcels ready for dispatch, and drivers, who can be found out and about making deliveries in trucks and vans. Our network of retail stores is the largest in the country. We’re proud to provide services to local communities through our 4,000+ Post Offices, with over 2,500 of them in rural and regional Australia. Our retail teams help our customers shop, bank, pay bills and connect. Did you know we deliver products and services in ecommerce, banking and digital ID facilities too? In fact, our team are regularly visited by other organisations, just to get an insight into how we do digital. With a reach across Australia and beyond, when you join Australia Post, the chance to make an impact is yours. And wherever you enter our business, you’ll join a welcoming bunch of people who care deeply about our purpose.