Working as a Customer Care Manager

What's it like to work as a Customer Care Manager? Read testimonies from real people who work as a Customer Care Manager—everything from work-life balance to career satisfaction. Hear from an expert and see top companies to work for as a Customer Care Manager.

Customer Care Manager Ratings

289K Customer Care Manager reviews for 61K companies

Work/Life Balance
3.4 ★
Compensation & Benefits
3.4 ★
Career Opportunity
3.3 ★
Number of Jobs on Glassdoor

6K Customer Care Manager Jobs

Customer Care Manager Reviews

What do Customer Care Manager professionals have to say about their job? Read through 289K Customer Care Manager reviews for 61K companies.
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TeleperformanceTeleperformance
CSA - Customer Service Associate
7 Aug 2021

“All the things are perfect in their own way and I'm happy to work here”

Merge ITMerge IT
Customer Service Representative
21 Aug 2020

“I'm very happy with my position and am grateful I obtained an opportunity during these uncertain and difficult times.”

RepairClinic.comRepairClinic.com
Customer Service
4 Mar 2020

“I enjoy the flexible working schedule and I'm excited to continue growing with them.”

ABX AirABX Air
Customer Support
3 Sept 2020

“Good nice happy tanks gygbitg and good thanks”

BurberryBurberry
Customer Consultant
7 Apr 2021

“Everyone was really friendly and happy to help”

Monzo BankMonzo Bank
Customer Operations
1 Oct 2021

“Inclusive place of work and enjoyable”

AmazonAmazon
Customer Service
28 Feb 2022

“Good and happy place to work”

XeroXero
Customer Experience Specialist
26 May 2022

“everyone is genuinely lovely and happy to help”

Top Companies for Customer Care Manager

Westpac Group
Westpac Group
3.9 ★
580 Jobs
3K Reviews
3K Salaries

Westpac Group's purpose is Helping Australians Succeed. It’s what we do, who we are and why we come to work every day. What's most important to us is understanding what success means to our customers and helping them get there. You can find out more about us, our benefits and search and apply for jobs on: https://www.westpac.com.au/about-westpac/careers Our strategy seeks to deliver on this purpose by building deep and enduring customer relationships, being a leader in the community, being a place where the best people want to work and, in so doing, delivering superior returns for shareholders. In delivering on our strategy, we are focused on our core markets of Australia and New Zealand, where we provide a comprehensive range of financial products and services that assist us in meeting the financial services needs of customers. With our strong position in these markets, and over 13 million customers, our focus is on organic growth, growing customer numbers in our chosen segments and building stronger and deeper relationships. A key element of this approach is our portfolio of financial services brands, which enables us to appeal to a broader range of customers and provides us with the strategic flexibility to offer solutions that better meet individual customer needs. As Australia’s first and oldest bank, we have a long and proud history. After starting up in 1817 as the Bank of New South Wales, we’ve grown the company and expanded both in Australia and throughout Asia, the United Kingdom and the United States. Now Westpac Group is made up of your favourite financial institution names including Westpac, BankSA, St.George Bank, BT Financial Group, RAMs and Bank of Melbourne. We encourage you to learn more about our historic journey via our website.

Highly rated for culture & values
Australia Post
Australia Post
3.6 ★
394 Jobs
1K Reviews
960 Salaries

We connect people with each other and the world. We help unlock opportunities for everyone. We provide services to many Australians, and regularly visit over 12.4 million delivery points across the country. This important role we play in our community also allows us to deliver much more than parcels and letters. We’re proud to be one of Australia’s most diverse workforces. Our people represent 146 nationalities and speak 64 languages. 3% of our team are Aboriginal and Torres Strait Islander and 5.7% have a disability. We also have a thriving LGTBI+ community, and maintained gender pay equity last year for the fourth year running. It takes a big team to deliver millions of parcels each day - that’s part of the reason we’re one of Australia’s largest employers. You may have met your local postie delivering your online purchases. We have a range of jobs in our deliveries team, including parcel sorters, the busy folks getting parcels ready for dispatch, and drivers, who can be found out and about making deliveries in trucks and vans. Our network of retail stores is the largest in the country. We’re proud to provide services to local communities through our 4,000+ Post Offices, with over 2,500 of them in rural and regional Australia. Our retail teams help our customers shop, bank, pay bills and connect. Did you know we deliver products and services in ecommerce, banking and digital ID facilities too? In fact, our team are regularly visited by other organisations, just to get an insight into how we do digital. With a reach across Australia and beyond, when you join Australia Post, the chance to make an impact is yours. And wherever you enter our business, you’ll join a welcoming bunch of people who care deeply about our purpose.

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