Working as a Customer Service Consultant

As Australia’s leading telecommunications and technology company, with a presence in over 20 countries, we're proud to be helping our customers improve the ways in which they live and work through connection. We believe the more connected people are, the more opportunities they have. That's why our purpose is to build a connected future so everyone can thrive.

We’re proud to be one of Australia’s most diverse workforces. Our people represent 146 nationalities and speak 64 languages. 3% of our team are Aboriginal and Torres Strait Islander and 5.7% have a disability. We also have a thriving LGTBI+ community, and maintained gender pay equity last year for the fourth year running. It takes a big team to deliver millions of parcels each day - that’s part of the reason we’re one of Australia’s largest employers. You may have met your local postie delivering your online purchases. We have a range of jobs in our deliveries team, including parcel sorters, the busy folks getting parcels ready for dispatch, and drivers, who can be found out and about making deliveries in trucks and vans. Our network of retail stores is the largest in the country. We’re proud to provide services to local communities through our 4,000+ Post Offices, with over 2,500 of them in rural and regional Australia. Our retail teams help our customers shop, bank, pay bills and connect. Did you know we deliver products and services in ecommerce, banking and digital ID facilities too? In fact, our team are regularly visited by other organisations, just to get an insight into how we do digital. With a reach across Australia and beyond, when you join Australia Post, the chance to make an impact is yours. And wherever you enter our business, you’ll join a welcoming bunch of people who care deeply about our purpose.

If reinventing the wheel is in your wheelhouse, you’ve found the right place. Our purpose - to “shape a world where people and communities thrive” – directly underpins our strategy of improving the financial wellbeing and sustainability of our customers. In simple terms, we’ll succeed when our customers succeed. Because whether they’re buying a home, building a business, or shifting to a more sustainable future, it’s our job (and yours) to shape a world where people and communities thrive. We’re making this happen by having the right people who listen, learn and adapt; putting the best tools and insights into their hands and focusing on those few things that really add value to customers, and doing them right the first time. But it’s not just our customers that will see your impact. You’ll see it too. Because you’ll be getting what you need to take the next big step in your career with us. And move in leaps and bounds towards even bigger things in the future.

The Suncorp Group includes some of Australia and New Zealand’s leading general insurance, banking, life insurance and superannuation brands. We help millions of people reach their goals, build their wealth, protect what is special to them, and provide for their future. We are bigger than you think, with a portfolio of brands including AAMI, GIO, Suncorp Bank and Vero. Suncorp Group Limited is a top 20 ASX-listed company with over 9 million customers and 14,500 employees. Our portfolio of brands means our people can take advantage of the career opportunities that come with a large-scale organisation, while also enjoying the flexibility of a small one. There is more to life than work which is why we offer flexible work arrangements and leave options to support our employee’s personal life. In 2015 we were awarded the Australian HR Awards ‘Best Workplace Flexibility Program’ and are an ‘Employer of Choice for Gender Equity’.

A global customer experience (CX) management solutions provider, Startek delivers best-in-class omnichannel CX, digital transformation and enterprise tech services for leading brands, from Fortune 500s to fast-growing startups. Our innovation and expertise ensure CX excellence across traditional and non-traditional channels. Working both in-center and via work at home, our 40,000 CX experts are present in 13 countries ensuring global reach and local connection.

We are here to serve customers well and help our communities prosper. Today, there are more than 32,000 colleagues, serving over 8 million customers, at over 900 locations throughout Australia, New Zealand and around the world. Through investment in our colleagues and our customers, our ambition is to be: Safe By protecting customers and colleagues through financial and operational resilience. Easy By creating a simpler, more seamless and digital bank that gets things done faster. Relationship-led By building on our market-leading expertise, data and insights to foster great relationships with our customers and community. Long term By delivering sustainable outcomes for our customers, colleagues and community. As Australia’s largest business bank, we work with small, medium and large businesses. We’re there to support our customers through every stage of their business needs. We also fund essential infrastructure in our communities (like schools, hospitals and roads) in a way that’s responsible, inclusive and innovative. More than money We’ve shown through our response to COVID-19 what it means to put customers and colleagues first. We’ll continue to move with speed, simplicity and focus, so we can continue to work on what matters most.

Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us. Join us. Let’s care for tomorrow.

IBM works to design, advance, and scale the technologies that define each era. Restlessly reinventing since 1911, we are one of the largest technology, consulting and research companies in the world.  IBMers are agents of change – in this team, you’ll become a part of a historic, prestigious, and global community in which you’ll be respected, and your talents will have a real impact. Join our team of experts and thrive in a collaborative and friendly environment where you can bring your whole self at work. Use your skills to empower clients and partners to create something that is bigger than what any one of us could produce alone. Come and let’s create together!

At Medibank, we’re encouraged to think big. With a clear purpose to impact better health for better lives, we foster innovation and enable our people to see a bigger, more tangible impact from their ideas. We make a central promise to our employees to provide a healthy future at Medibank that will impact health and wellbeing; development and growth; and innovative and creative thinking. By delivering on our promise, we can all have a bigger impact. Through our Medibank and ahm brands, we look after the health cover needs of more than 3.7 million people, and distribute travel, life and pet insurance. In addition, Medibank works with government, business and the not-for-profit sector to provide accessible health services to all Australians. With a workforce of over 1,300 dedicated health professionals, including 1,000+ clinical professionals, Medibank Health Solutions provide Telehealth and Digital support services, Home Healthcare Services, Integrated Care and Coordination and Payor Services.