Working as a Customer Service Representative

What's it like to work as a Customer Service Representative? Read testimonies from real people who work as a Customer Service Representative—everything from work-life balance to career satisfaction. Hear from an expert and see top companies to work for as a Customer Service Representative.

Customer Service Representative Ratings

289K Customer Service Representative reviews for 61K companies

Work/Life Balance
3.4 ★
Compensation & Benefits
3.4 ★
Career Opportunity
3.3 ★
Number of Jobs on Glassdoor

2K Customer Service Representative Jobs

Customer Service Representative Reviews

What do Customer Service Representative professionals have to say about their job? Read through 289K Customer Service Representative reviews for 61K companies.
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TeleperformanceTeleperformance
CSA - Customer Service Associate
7 Aug 2021

“All the things are perfect in their own way and I'm happy to work here”

Merge ITMerge IT
Customer Service Representative
21 Aug 2020

“I'm very happy with my position and am grateful I obtained an opportunity during these uncertain and difficult times.”

RepairClinic.comRepairClinic.com
Customer Service
4 Mar 2020

“I enjoy the flexible working schedule and I'm excited to continue growing with them.”

ABX AirABX Air
Customer Support
3 Sept 2020

“Good nice happy tanks gygbitg and good thanks”

BurberryBurberry
Customer Consultant
7 Apr 2021

“Everyone was really friendly and happy to help”

Monzo BankMonzo Bank
Customer Operations
1 Oct 2021

“Inclusive place of work and enjoyable”

AmazonAmazon
Customer Service
28 Feb 2022

“Good and happy place to work”

XeroXero
Customer Experience Specialist
26 May 2022

“everyone is genuinely lovely and happy to help”

Top Companies for Customer Service Representative

Commonwealth Bank of Australia
Commonwealth Bank of Australia
4.1 ★
541 Jobs
5K Reviews
5K Salaries

CommBank is Australia's leading provider of integrated financial services including retail banking, premium banking, business banking, institutional banking, funds management, superannuation, insurance, investment and share broking products and services. With customers at the heart of everything we do, we’re focused on helping people and businesses move forward financially. We're driven to deliver seamless experiences, in smart, innovative ways. A workplace of the future, our 48,000 people are able to bring their different backgrounds and unique perspectives to our collaborative environment, and are supported to share ideas, initiatives, talent and energy – making a positive impact on colleagues, customers and our business. It’s what makes CommBank a place of opportunity, where your skills can take you in unexpected directions and you can achieve great things.

Highly rated for compensation & benefits

Customer Service Representative jobs

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