What does a Customer Service Representative do?

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Average Years of Experience

0 - 1
29%
2 - 4
35%
5 - 7
7%
8+
29%

Common Skill Sets

Excellent Customer Service
Excellent Communication
VERBAL Communication
Microsoft Office Suite
MS OUTLOOK
Critical Thinking
History Major
ERP System

Customer Service Representative Seniority Levels

Call Center Representative
10% made the transition
Customer Service Manager
14% made the transition
See Career Path

Customer Service Representative Salaries

Average Base Pay

$66,000 /yr
Same as national average
Not including cash compensation
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$49K
Median: $66K
$100K
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Glassdoor Estimated Salary

Customer Service Representative jobs

Customer Service Representative Interviews