What does a Group Manager do?
Group managers serve in a leadership role heading a team or division. They are responsible for a wide range of administrator-level tasks and oversee all aspects of daily operations. They develop strategic plans, take an active role in major operational decisions, and drive growth and development efforts. They recruit, hire, train, and supervise staff, and establish group policies and practices. They may also be accountable for sales and marketing initiatives, and expected to meet sales quotas.
Group managers typically have at least a bachelor’s degree in a business field. They have a background in sales or marketing, including roles in managerial positions. They must possess strong leadership qualities, have excellent communication skills, and have a passion for developing talent. Accounting and budgeting skills are also required.
- Ensure adherence to SOPs, safety standards and company policies.
- Review reports for accuracy and make corrections as needed.
- Support the design, development, delivery and management of communications.
- Ensure alignment of activities to support business plans.
- Engage in direct and consistent contact with participants.
- Communicate and present findings to key stakeholders and management.
- Create team leader development plans and coach the team members.
- Identify and close team skills gaps through coaching and/or training.
- Respond to client's questions and needs and lead meetings.
- Ability to multitask and handle interruptions to support operators.
- Care for and maintain facilities and equipment used by the group.
- Manage safety, delivery, quality, and cost for assigned shifts/groups.
- Lead a team responsible for extensions of credit to clients within a given segment or credit product type.
- Act as an advisor to subordinate leads or staff members.
- Responsible for the development and management of the production group.
- Bachelor's or Graduate's Degree in business, computer engineering, computer science, or engineering.
- Prior experience in a consulting position.
- Comfortable with budget planning and risk assessment, with strict attention to details.
- Can take an advocacy position during collaboration and problem-solving sessions.
- Is dedicated to continuous improvement.
Group Manager Career Path
Learn how to become a Group Manager, what skills and education you need to succeed, and what level of pay to expect at each step on your career path.
Average Years of Experience
Group Manager Insights
“Truly flexible working where we are trusted and empowered to work in the way we want to achieve the best outcomes”
“I look forward working many years more at Stanley Consultants and embrace any opportunities to grow further my skills and career at the company.”
“This is a fun and awesome way to make money!”
“The pay is not great and is nearly good.”
“pay is not competitive and is not even close to what is deserved”
“Good work life balance is ver good”
“pay was not great and demanding job”
“Great place to work develop your skills and a stable career”
Group Manager Interviews
Frequently asked questions about the role and responsibilities of a Group Manager
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