What does a Pharmacy Manager do?
Pharmacists are responsible for the preparation and administration of valid and correct pharmaceutical drugs or therapies to customers and patients and other forms of assistance for patients and customers.
Their work is often done at the request of a physician, but customers may also call upon pharmacists to provide their expertise and knowledge to address specific issues, problems, or needs. They are expected to interpret afflictions and symptoms and determine if an immediate over-the-counter treatment can be used or if a referral to a doctor or physician is necessary. They advise patients on the proper use or application of medication and properly communicate the potential dangers or side effects of medicines. They provide services including the administration of vaccines, measuring blood pressure, and providing temperature checks. Pharmacists also track the store’s inventory and ensure labels on the medication are correct. They check medication for flaws, expiration dates, or deterioration and properly dispose of older or defective items. Pharmacists need a doctoral or professional degree and certification or licensing.
- Resolve customer issues and answer questions to ensure a positive customer experience.
- Engage customers and patients by greeting them and offering assistance with products and services.
- Identify and implement innovative solutions for improved efficiencies and outcomes.
- Maintain records and reports related to pharmacy functions, volume and sales.
- Order all controlled medications.
- Perform routine duties in packaging, distribution and record keeping of pharmaceutical supplies.
- Responsible for all materials, tools and equipment within the department.
- Ensure the pharmacy operates in accordance with all regulations, company policies and standards.
- Communicate company, department, and job specific information to associates.
- Ensure safe and efficient delivery of drugs to patients.
- Perform pharmacist tasks including compounding, drug therapy reviews, verification, and medication management.
- Ensure effective handling of internal, external and elevated calls/issues.
- Support store manager in expanding health and wellness awareness in the community.
- Provide supervision and development opportunities for associates in assigned areas.
- Ensure compliance with all applicable state and federal regulations.
- Perform effective detailing visiting local physicians and other community targets.
- Take customer to OTC aisle when possible to assist in locating products.
- Follow-up with insurance companies as well as medical providers and participate in 3rd party audit.
- Maintain awareness of developments in retail and management and pursue best practices that would enhance performance.
- Provide leadership to new program development, implementation and evaluation.
- Bachelor's Degree in pharmacy or pharmaceutical sciences.
- Dedication to operational excellence.
- Strict attention to detail and professionalism.
- Collaboration with other professionals including colleagues and doctors.
- Critical thinking and computing skills.
- Fluency in HIPAA compliance and regulations.
- Work knowledge of pharmacy software.
- Professionalism and leadership while interacting with patients and clients.
- Tracking of medications prescribed, number of tablets distributed, and remaining inventory.
Pharmacy Manager Salaries
Average Base Pay
Pharmacy Manager Career Path
Learn how to become a Pharmacy Manager, what skills and education you need to succeed, and what level of pay to expect at each step on your career path.
Average Years of Experience
Pharmacy Manager Insights
“Good compensation for pharmacists but terrible for technicians which makes it tough to find and keep good talent”
“Floating requires driving long distances and last minute schedule changes which can occur at any moment.”
“everyone is so busy so it won't be the best in terms of the learning experience”
“Temp contract only;Did a great job investing in training unfortunately to let good talent go”
“Bonus is not solely based on own performance but tied together with the rest of the store.”
“Access to job aids from home is not allowed which makes it harder to learn the job.”
“True embodies the mission of treating all patients to the best of the teams ability.”
“I think it’s easy to have a great experience when you work part time.”
Pharmacy Manager Interviews
Frequently asked questions about the role and responsibilities of a Pharmacy Manager
- Floater Pharmacist
- Pharmacist In Charge
- Pharmacy Manager