What does a Regional Manager do?
Regional managers oversee a number of separate store, office or business branches within companies and organizations. As a regional manager, you're responsible for the staffing, profit, performance and other operations at each branch you manage. Your job includes instructing branch management and supervisors at every location and reporting your regional branches' performance to upper administration. Supervisors, store managers or general managers can eventually become regional managers with leadership and industry experience. A regional manager could eventually become a CEO or company president with the right experience and connections.
Most hiring companies prefer that you hold a Bachelor's degree in business or the company's specific field. Further graduate studies may also stand out on your resum'. Regional managers must have strong decision-making and problem-solving skills. They must also be able to multitask and work under conditions that are high in stress. Though they should already be experts in their industry, regional managers should demonstrate an ongoing knowledge of their industry complete with continuing education.
- Oversee the operations of multiple office, store or business branches
- Guide, train and manage lower-level management and supervisors
- Prepare performance reports for presentation to upper administration
- Organize and implement training programs for staff in the entire region
- Ensure that all branches follow safety, health and business laws and regulations
- Uphold company standards of excellence and service, guaranteeing quality performance
- Collaborate with marketing team for the planning of large events
- Maximize company profits at the branches you supervise
- Strong math skills to crunch numbers and keep track of your region's profit
- Ability to motivate others on a team and help them succeed
- Multitasking skills and the ability to tend to multiple problems at a time
- At least three years experience delegating tasks to a team
- Problem-solving skills, especially in situations of high stress
- Strong knowledge of company policy, goals and standards
- Organizational skills to manage large amounts of information
- Ability to generate a variety of reports and presentations displaying regional performance
- Strong customer service skills in the areas of handling disputes and treating customers with care
Regional Manager Salaries
Average Base Pay
Regional Manager Career Path
Learn how to become a Regional Manager, what skills and education you need to succeed, and what level of pay to expect at each step on your career path.
Average Years of Experience
Regional Manager Insights
“You need to be a self starter and keep a good work life balance in our industry.”
“Camden provides a good organization that you can grow your career and have fun doing so.”
“Sales professionals at any point in their career will be challenged and have opportunities to grow their career.”
“The career opportunities are endless at Numotion; I started my career as a Customer Care Coordinator!”
“You will suffer to survive first couple years but once you get promoted company pays you good salary.”
“Great opportunities to develop within the organisation throughout the levels which Helps with job security & personal achievements .”
“I have been given many opportunities to grow not only professionally but personally as well.”
“Internal communication not great (although this is known and being worked on) Systems quite clunky which can cause problems for customers.”
Regional Manager Interviews
Frequently asked questions about the role and responsibilities of a Regional Manager
When working as a Regional Manager, the most common skills you will need to perform your job and for career success are CDL, Team Leadership, Excellent Communication, Microsoft Office Suite and Written Communication.
- Area Manager
- General Manager
- Branch Manager
The most common qualifications to become a Regional Manager is a minimum of a Bachelor's Degree and an average of 0 - 1 of experience not including years spent in education and/or training.