What does a Delivery Manager do?

Delivery managers are responsible for leading a team that assists clients with the setup and installation of technology tools and products. They work with stakeholders and end users to plan and configure systems, to develop solutions that will achieve needed objectives. They oversee the deployment of programs or systems, coordinating all of the parties involved to ensure a smooth process with minimal disruption. They may develop or supervise training programs to educate users, and also lead support and troubleshooting efforts.

Delivery managers generally have at least a bachelor’s degree in a business or computer science field, although comparable professional experience may be considered. These roles require strong project management abilities, and excellent written and verbal communication skills. Must have extensive hands-on experience with a range of technology tools and systems.

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Average Years of Experience

0 - 1
3%
2 - 4
13%
5 - 7
73%
8+
11%

Common Skill Sets

Excellent Customer Service
Analytical Thinking
Interpersonal and Communication
Problem Resolution
Powerpoint
MS Office
SharePoint
Written Communication

Delivery Manager Seniority Levels

Program Manager
22% made the transition
Project Manager
39% made the transition
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Delivery Manager Salaries

Average Base Pay

A$140,000 /yr
Same as national average
Not including cash compensation
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A$86K
Median: A$140K
A$185K
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Glassdoor Estimated Salary

Delivery Manager jobs