Afterpay FAQ

All answers shown come directly from Afterpay Reviews and are not edited or altered.

17 English questions out of 17

14 February 2020

Does Afterpay offer massages?

Pros

Some regular events and massages. Nice office. Some of the senior tech people knows their stuff and are very nice, approachable people.

Cons

Look at the recent wave of 5 star reviews, 4 on February 6th, 3 on Feb 12 and 13th, how likely they are a coincidence? That's more than half of the reviews written at this time. There's a clear internal coordination because HR realised that they have difficulties attracting talent. For a technologist, prepare to tolerate the following : Unreasonable deadlines, "high performance culture" means mediocre pay and long hours, lack of any review process means achievements are not recognised and promotions depends on relationship not merit. Rampant favouritism. Lack of diversity (some teams might as well use Hindi/Chinese as work language, as hiring managers only hire their own ethnicity). Promised ownership but give the most meaningless vesting stock option schedule possible. If you are a talented technologist, don't waste your time here like I did. You have much better choices. The company now resembles much larger organisations much more than a start up. It is a sales/marketing driven retail loan company, not a tech company. The tech stack is boring and old, the focus is not on engineering practice but meeting demands of large merchants, and your career will be in a dead end.

Advice to Management

Collect feedback from your employees using your newly purchased software more frequently, and read the comments. The company might be growing due to a largely undeveloped market, but it will lose its core competence when all the good tech people left. Do an ethnicity count by department and look at anomalies, and ask questions. Have your HR process together, like you should have done 2 years ago. Look at attrition.

Some regular events and massages.

14 February 2020

See answer

20 March 2020

How are senior leaders perceived at Afterpay?

Pros

Good culture within the team. A collection of coffees and snacks.

Cons

There seems to be a serious discrepancy between the upper management and the understandings of the employees. Ineffective leadership and lack of personal accountability at any level.

Advice to Management

A culture of trust and less toxicity needs to be built around the entire workplace. The training system needs to be more elaborate. Nothing wrong with the trainers, they're excellent people. The training material needs to be in line with the company policies, and terms and conditions.

Ineffective leadership and lack of personal accountability at any level.

20 March 2020

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13 August 2020

How are the career development opportunities at Afterpay?

Pros

It's a job during a time when many people don't have one. Ground level team has a true family vibe.

Cons

Upper management leaving fake reviews.. We work with these people daily, we know they're writing styles. This should tell you everything you want to know. Constantly threatened with performance management plans, meanwhile management level people do nothing, and pass the buck to the team leaders to do their jobs for them. Several members of management are bullies and have outstanding complaints against them, but no action is ever taken when agents are repeatedly reduced to tears by their behaviour. Policies rolled out which seem to tell us that they're actively trying to reduce the team probably to take it overseas, for instance, if you're late three times within an undetermined period, you could be performance managed or terminated. There are plenty who are late more often than this but are part of the favourites so aren't affected. Constantly reminded if you use your sick leave that if you use up your sick leave you could be terminated too. Lots of threats, the place is really degrading to work for. No career progression unless you're part of the favourites club.

Advice to Management

Think about how your behaviour looks to others - no one is as ignorant as you think they are.

No career progression unless you're part of the favourites club.

13 August 2020

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6 February 2020

What kind of career opportunities exist at Afterpay?

Pros

Such a great place to work- a super supportive team to surround you, a business with a growth mindset and a rare opportunity to be 100% connected to customers and industry!

Cons

Faced paced is not for everyone! Super exhilarating and exciting if you thrive on energy!

Such a great place to work- a super supportive team to surround you, a business with a growth mindset and a rare opportunity to be 100% connected to customers and industry!

6 February 2020

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14 February 2020

Does there seem to be diversity at Afterpay?

Pros

Some regular events and massages. Nice office. Some of the senior tech people knows their stuff and are very nice, approachable people.

Cons

Look at the recent wave of 5 star reviews, 4 on February 6th, 3 on Feb 12 and 13th, how likely they are a coincidence? That's more than half of the reviews written at this time. There's a clear internal coordination because HR realised that they have difficulties attracting talent. For a technologist, prepare to tolerate the following : Unreasonable deadlines, "high performance culture" means mediocre pay and long hours, lack of any review process means achievements are not recognised and promotions depends on relationship not merit. Rampant favouritism. Lack of diversity (some teams might as well use Hindi/Chinese as work language, as hiring managers only hire their own ethnicity). Promised ownership but give the most meaningless vesting stock option schedule possible. If you are a talented technologist, don't waste your time here like I did. You have much better choices. The company now resembles much larger organisations much more than a start up. It is a sales/marketing driven retail loan company, not a tech company. The tech stack is boring and old, the focus is not on engineering practice but meeting demands of large merchants, and your career will be in a dead end.

Advice to Management

Collect feedback from your employees using your newly purchased software more frequently, and read the comments. The company might be growing due to a largely undeveloped market, but it will lose its core competence when all the good tech people left. Do an ethnicity count by department and look at anomalies, and ask questions. Have your HR process together, like you should have done 2 years ago. Look at attrition.

Lack of diversity (some teams might as well use Hindi/Chinese as work language, as hiring managers only hire their own ethnicity).

14 February 2020

See answer
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17 English questions out of 17