Kool Smiles FAQ

Have questions about working at Kool Smiles? Read answers to frequently asked questions to help you make a choice before applying to a job or accepting a job offer.

Whether it's about compensation and benefits, culture and diversity, or you're curious to know more about the work environment, find out from employees what it's like to work at Kool Smiles.

All answers shown come directly from Kool Smiles Reviews and are not edited or altered.

21 English questions out of 21

4 March 2019

Does Kool Smiles offer an employee assistance or workplace counselling program?

Pros

Benefits for full time employees; at least 32 hrs/wk is considered full time. Good pay and yearly reviews are conducted to seek the chance to increase pay.

Cons

Poor employee moral because everyone is over worked. Poor employee retention. Quantity is emphasized over quality care. Always understaffed.

Advice to Management

Increase staff to lessen work load. Amount of patients expected to be seen should reflect amount of staff accordingly. Train OM and Area Business Leaders to be better leaders/supervisors.

Poor employee retention.

4 March 2019

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28 February 2021

Does Kool Smiles offer unlimited holiday?

Pros

Company had Benefits and time off

Cons

Pressure to see lots of patients and do Treatment that wasn’t necessarily needed

Advice to Management

Sooo much to name but I’m sure they know

Company had Benefits and time off

28 February 2021

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11 February 2021

Does Kool Smiles offer massages?

Pros

Free coffee for me daily

Cons

But no snacks for my family

Free coffee for me daily

11 February 2021

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13 July 2020

Does Kool Smiles offer dental insurance?

Pros

Good pay, benefits, easy mindless work

Cons

hours are cut when schedule is slow, 7 kids scheduled at a time...I'm serious. Management has no dental experience. Providers are either 1) right out of school and don't know what they're doing or 2) money hungry

Advice to Management

None - they don't care.

Management has no dental experience.

13 July 2020

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14 October 2019

How are the career development opportunities at Kool Smiles?

Pros

Learning opportunities and career ad

Cons

Corporate structure, black out days

Learning opportunities and career ad

14 October 2019

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21 English questions out of 21