Telstra FAQ

Have questions about working at Telstra? Read answers to frequently asked questions to help you make a choice before applying to a job or accepting a job offer.

Whether it's about compensation and benefits, culture and diversity, or you're curious to know more about the work environment, find out from employees what it's like to work at Telstra.

All answers shown come directly from Telstra Reviews and are not edited or altered.

57 English questions out of 57

13 July 2019

Does Telstra offer massages?

Pros

I found the company culture great on a personal basis they have free fruit and drinks most days and everyone will say hello and have a chat.

Cons

The management is very Australia focused and is a bit outdated, getting anything from the Australian teams can be difficult as most seem unwilling to account for the time difference. It's not easy to get access to all the tools as there are too many systems to control everything.

Advice to Management

Keep pushing the changes but remember the international side of the business, put more thought into how you trade outside APAC, having all your focus and resources in Australia doesn't help in the rest of the world.

I found the company culture great on a personal basis they have free fruit and drinks most days and everyone will say hello and have a chat.

13 July 2019

See answer

30 September 2019

Does Telstra offer dental insurance?

Pros

Nice environment (prior to mass redundancy) to work in. 20 days annual leave & possible to apply for no-pay leave should you need to. Very good dental and medical benefits that cover your immediate family. Above industry-average pay.

Cons

Looking to cut costs, many HQ or home country locations have had redundancies. Outsourced/relocated many jobs to countries with much lower salaries in the past; could happen again. Division head could tell you that your role is safe one week, only to be notified you only have 1-2 months left.

Advice to Management

Good luck.

Very good dental and medical benefits that cover your immediate family.

30 September 2019

See answer

3 October 2020

Does Telstra offer parental leave?

Pros

Great benefits such as parental leave and generous redundancy payment

Cons

Big and complex organisation and lots of stakeholder management

Great benefits such as parental leave and generous redundancy payment

3 October 2020

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8 February 2019

Does Telstra offer a wellness program?

Pros

Large organisation with plenty of opportunities; Great benefits and rewards programs ; Flexible working arrangements;

Cons

Like most large organisations, processors and getting things done can be challenging. However, these are being recognized and management are working on it.

Advice to Management

Make the employees your number one priority and all other metrics (e.g. customer satisfaction, NPS, etc.) will take care of itself.

Great benefits and rewards programs ;

8 February 2019

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14 September 2020

Does Telstra offer life insurance?

Pros

One of the great organization to work with so far. Awesome management and great vision. Good hr engagement activities Always favour employees Awesome pay and perks Good insurance policies Great infrastructure Smooth onboarding process during pandemic situation.

Cons

So far so good . No negative all seems perfect place to work with

Advice to Management

All good

Good insurance policies

14 September 2020

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57 English questions out of 57

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