Woolworths Group FAQ

Have questions about working at Woolworths Group? Read answers to frequently asked questions to help you make a choice before applying to a job or accepting a job offer.

Whether it's about compensation and benefits, culture and diversity, or you're curious to know more about the work environment, find out from employees what it's like to work at Woolworths Group.

All answers shown come directly from Woolworths Group Reviews and are not edited or altered.

50 English questions out of 50

4 June 2021

Does Woolworths Group offer massages?

Pros

nice colleagues, fresh free fruit

Cons

some poor management, early bakery hours

nice colleagues, fresh free fruit

4 June 2021

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16 August 2020

Does Woolworths Group offer parental leave?

Pros

- Great culture - Friendly staff - Incentives and bonuses - Work from home opportunities - Super flexible working hours - Staff discounts - Amazing maternity program - Supportive management and HR - Great work/life balance - Plenty of OT and potential to make good $$$ I initially took the position at Woolies Insurance anticipating that it would be a short term role, however, I have been here for almost two years and absolutely love it. I have met some lifelong friends, developed plenty of industry skills and have been consistently supported by team leaders and management. I recently had a baby and have been so well taken care of by the company that I couldn’t possibly thank them enough. Not only was I allowed to work from home to ease stress during the pregnancy, management also worked around my doctors appointments. I was given 12 weeks paid maternity leave and allowed to take a total of 2 years off. The process was so easy and smooth and I am looking forward to returning to work! While it’s not the highest paying job I’ve had, it is definitely one of the best. I genuinely enjoy going to work and that’s the way it should be!

Cons

Some communication issues between departments, as well as a few tech issues with the platforms we use but can be forgiven as the insurance hub is still a relatively new department. Some campaigns have been rolled out terribly by marketing, which the customer service hub has had to deal consistently with. Dealing with angry customers is pretty regular but it’s what you sign up for.

Advice to Management

A good streamlined process for communication between departments would work wonders. Apart from that, keep up the good work!

I was given 12 weeks paid maternity leave and allowed to take a total of 2 years off.

16 August 2020

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7 June 2021

Does Woolworths Group offer employee discounts?

Pros

5% Employee Discount, fairly flexible hours

Cons

Lack of hours given, rude customers, older employees can be rude to young employees

5% Employee Discount, fairly flexible hours

7 June 2021

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5 March 2020

Does Woolworths Group offer malpractice insurance?

Pros

Made some great friends Fairly ok salary, tax was crazy though. Like out of the ordinary Very very good experience in insurance Solid leadership

Cons

No commission for sales? Strange atmosphere Management was under-skilled Average salary for role, 26.93 an hour no salary and got taxed a lot of that. The lack of commission or a good bonus structure lead to a lack of motivation Extremely high employee turnover No flexibility in terms of hours, employee on a 20-35 contract but was on full time hours Psychological analysis by team leaders to determine areas of weakness for a role that pays the same as the people who work in the retail sector. Just bizarre

Advice to Management

Look at implementing more ways to increase employee motivation.

Very very good experience in insurance

5 March 2020

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21 June 2020

Does Woolworths Group offer sponsored degrees?

Pros

Flexible, Good job, Good at a young age

Cons

The pay is not bad, not good once out of high school

The pay is not bad, not good once out of high school

21 June 2020

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50 English questions out of 50

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