If you’re much over 40, forget this place - they won’t hire you. The process took 10 weeks (!) First a couple of phone interviews with the internal recruiter and the hiring manager. Hiring manager states that I was highly qualified for several positions in Support. Then a month later, on-site interviews lasting 2 hours with 4 engineers. No difficult questions. I showed some customer-facing documents I had created. 5 weeks later I received a vague email saying they would move forward with candidates that better matched current needs - even though I’ve been working in the hosted contact center industry since 2009, and used to support a product they now own. Don’t waste your time on 8x8.