I applied in-person. The process took 3 weeks. I interviewed at ADP
Interview
Not sure if it will be the same for everyone but when I applied it does ask if you want a phone or video recording interview
Took a test
WebEx interview
In person interview
We are happy to hear you had a great interview experience. Thank you for your review and for sharing your insights with us on Glassdoor and welcome to ADP!
Other Client Service Representative interview reviews for ADP
I applied through an employee referral. I interviewed at ADP (Tempe, AZ) in Mar 2026
Interview
They had me do and an online pre-recorded interview then I had to pass a grammar test. Then it only took a week to hear back and schedule an in person interview.
The interview process at ADP was smooth and well-organized. The recruiter was very helpful throughout each step, providing clear communication and guidance. I felt supported and well-prepared for every stage.
Interview questions [1]
Question 1
What would be the first thing I do if a client tries to escalate a situation?
Web call with management to review the job title and duties. Asked about goals and role fit to do the job. Since we just use thirty words I Dont know what else to put
