I applied online. The process took 4 weeks. I interviewed at American Airlines (Dallas, TX) in Oct 2025
Interview
1. Check-In and Badging
Upon arrival, candidates checked in at the front desk and were provided with visitor badges.
2. Resume Confirmation
Some applicants, including myself, were called aside for a brief resume verification. The process was somewhat rushed, and there was limited opportunity to elaborate on previous experience.
3. Initial Presentation
Afterward, all candidates participated in a PowerPoint presentation that provided an overview of the company and the flight attendant position.
4. Group Exercise: Situational Scenarios
Candidates were divided into smaller groups to complete a situational judgment activity. Each group was asked to prioritize several inflight scenarios from “most important” to “least important” and discuss their reasoning as a team.
5. Practical Skills Assessment
Following the group exercise, participants completed a reach test and a safety demonstration, which included operating a seatbelt and performing a brief PA announcement.
6. Second Presentation and Conclusion
Once the assessments concluded, candidates returned to the main room for a second PowerPoint presentation. Afterward, interviewers announced that the session was over.
7. Candidate Dismissal
Those not selected were escorted out through a different exit than the one used for entry, which felt unusual and somewhat confusing.
8. Post-Interview Observations
After dismissal, several attendees noted that many of those not advancing were former flight attendants from other airlines, though some with prior experience were selected. The selection process appeared somewhat inconsistent.
Interview questions [1]
Question 1
Candidates were divided into smaller groups to complete a situational judgment activity. Each group was asked to prioritize several inflight scenarios from “most important” to “least important” and discuss their reasoning as a team.
I applied online. I interviewed at American Airlines in July 2016
Interview
Applied online took assessment test online one week later received email for a video interview. Taking my video interview today. Any advice from anyone who has gone through the process?!
Video group interview then in person with 40 other applicants. Asked behavioral questions and personality questions. The video interview lasted about 30-45 minutes. Then the in person was a whole day process.
Interview questions [1]
Question 1
Name a time you went above and beyond for a customers
I applied in-person. I interviewed at American Airlines (Dallas, TX)
Interview
1. Application with test questions
2. Group interview - online
3. In person interview - a lot of ppl with eyes on you. Dress professionally.
4. 6 week training -very hard, but be a good study/test taker
Interview questions [1]
Question 1
High level Customer service related questions and safety experiences.