I applied online. The process took 2 weeks. I interviewed at American Airlines (Dallas, TX) in Dec 2012
Interview
You are required to do a phone interview. You are basically interacting with a computer. You are asked a series of questions and have 3 minutes to answer each one. Make sure you are in a good frame of mind before attempting the interview.
Interview questions [1]
Question 1
For me it was the one about a time where i acted to bring resolution to a situatuon when a supervisor was not available.
I applied online. I interviewed at American Airlines in July 2016
Interview
Applied online took assessment test online one week later received email for a video interview. Taking my video interview today. Any advice from anyone who has gone through the process?!
Video group interview then in person with 40 other applicants. Asked behavioral questions and personality questions. The video interview lasted about 30-45 minutes. Then the in person was a whole day process.
Interview questions [1]
Question 1
Name a time you went above and beyond for a customers
I applied in-person. I interviewed at American Airlines (Dallas, TX)
Interview
1. Application with test questions
2. Group interview - online
3. In person interview - a lot of ppl with eyes on you. Dress professionally.
4. 6 week training -very hard, but be a good study/test taker
Interview questions [1]
Question 1
High level Customer service related questions and safety experiences.