Bob Hamilton Plumbing Customer Service Associate Interview Questions

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Bob Hamilton Plumbing

Acquired by ARS-Rescue Rooter

Interviews

Customer Service Associate Interview

8 Aug 2019

Anonymous employee

Accepted offer

Positive experience

Difficult interview

Application

I applied through an employee referral. The process took 1 week. I interviewed at Bob Hamilton Plumbing (Overland Park, KS) in July 2015

Interview

He asked me behavioral questions (a lot of them) and I did my best to answer without sounding dumb. This was 4 years ago, so I don't really remember much other than a few questions he asked and the fact that I was very nervous.

Interview questions [1]

Question 1

How would you calm a customer who is upset about their appointment being rescheduled?

1 Answer

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Bob Hamilton Plumbing

Customer Service Associate Interview

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Customer Service Associate Interview