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      Sales and Service Consultant Interview

      22 Feb 2019
      Anonymous interview candidate
      Melbourne
      No offer
      Positive experience
      Average interview

      Application

      I applied in-person. The process took 2 weeks. I interviewed at Bupa (Melbourne) in Feb 2019

      Interview

      firstly submited resume online with seek,then got email to arrange the telephone interview time,after that, I got email again with the time to face to face interview, just like that

      Interview questions [1]

      Question 1

      why you choose bupa
      Answer question

      Other Sales and Service Consultant interview reviews for Bupa

      Sales and Service Consultant Interview

      16 Mar 2018
      Anonymous employee
      Melbourne
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 3 weeks. I interviewed at Bupa (Melbourne)

      Interview

      It was a good process. I applied online for the position with my cover letter and resume and within 1 day was emailed to take a psych test. I finished that test and then in another 2 days I progressed to the video interview stage. It was almost an hour long video interview with questions about my previous work experience, some behavioural questions and a little information about the role and the company. Around a week later I was invited for an interview with a couple of managers which also followed a similar pattern as the video interview. It was in more detail and was basically to judge all round capabilities of the candidate. Here I got more information about the salary, timings, responsibilities etc. It was a good discussion with the managers, they were both lovely to talk to. And a week after that I was offered the role and I will be starting with them soon! Great interview process.

      Interview questions [1]

      Question 1

      Tell us about a time where you could not give a certain level of customer service to a client/customer and the customer was not satisfied. How did you react to that situation.
      Answer question
      7

      Sales and Service Consultant Interview

      21 June 2017
      Anonymous employee
      Sydney
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 3 days. I interviewed at Bupa (Sydney) in June 2017

      Interview

      30 minutes, asked a lot of questions such as tell me about yourself, what are your strengths, what can you bring to the business, what do you do outside of work, why did you want to work for Bupa, and then they told me to sell the bottle of water in front of me. Then I had a few seconds to think then presented. Then they would ask me what I'd say to the customer if they weren't satisfied with the product. My advice is to use the STAR method to answer the questions. They wanna hear from your real work experiences, and remember to be confident, express yourself clearly and be passionate about the role.
      19
      avatar
      Bupa response
      8y
      Hi there! First off, Congrats on your new role! We're so glad you enjoyed your recruitment experience with us and hope you are enjoying your time working with us. Thanks again, Bupa People Team ANZ