CDK Global Account Advocate Interview Questions | Glassdoor.com.au

CDK Global Account Advocate Interview Questions

Interviews at CDK Global

28 Interview Reviews

Experience

Experience
70%
15%
15%

Getting an Interview

Getting an Interview
42%
27%
23%
4
4

Difficulty

2.9
Average

Difficulty

Hard
Average
Easy

Helpful (2)  

Account Advocate Interview

Anonymous Employee
Accepted Offer
Positive Experience
Average Interview

Interview

After applying for the position, I was contacted by the recruiter to do a phone interview. The phone interview took approximately 15 minutes and covered basic questions such as my salary requirements and knowledge of the position and company. After this I was sent an email to take a personality assessment that took approximately an hour to complete. It included statements such as "I am happy when...." and I had to agree or disagree. Approximately a week after completing the assessment, I was scheduled for an in-person interview. It was two hours long and I met with 4 different managers. We discussed the position in more detail and they asked me situational questions to get an understanding of how I would handle things. A few days after the interview I was called by the recruiter and offered the position based on a background check. I was advised to not put in my notice yet as if the background check didn't clear then I would not have the position. The background check took an additional 2 weeks and once completed I was notified I had the position.

Interview Questions

  • The questions were the typical interview questions, nothing difficult or unexpected if you are prepared.   Answer Question

Other Interview Reviews for CDK Global

  1.  

    Account Advocate Interview

    Anonymous Employee
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied through an employee referral. The process took 3 weeks. I interviewed at CDK Global.

    Interview

    Once I applied for the position I received a phone call to schedule a phone interview. Once that was completed the second step was to complete an online assessment which went over personality traits and come basic math comprehension. The last step was to come into the Seattle office and have a 2 round interview where each round I met with two account advocate managers and was asked about my prior experiences. The culture was the first thing I noticed here at the office. Everyone seemed really excited to be here and the dress in the office is very casual and comfortable.

    Interview Questions

    • I have had a lot of qualified people I referred to this position not make it past the online assessment which is hard to believe.   Answer Question

    Negotiation

    They didn't seem to want to negotiate and told me what the starting salary was.


  2.  

    Account Advocate Interview

    Anonymous Employee in Seattle, WA (US)
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 2+ months. I interviewed at CDK Global (Seattle, WA (US)) in May 2011.

    Interview

    First had a scheduled phone interview with the recruiter. They were obviously just making sure I could communicate well over the phone. They then set me up with a 2-hour interview which was broken into two parts. First hour with two Team managers, and a second hour with two more Team Managers. Most of their questions had to do with how you work with internal and external clients and how you communicate with them. They are looking for real-life situations and experiences you have had and how you handled them. They do not want to hear what you "would" do. They want to know what you "have" done.

    Negotiation

    There wasn't much of one. They made me an offer that I liked and I accepted.

  3.  

    Account Advocate Interview

    Anonymous Employee in Seattle, WA (US)
    Accepted Offer
    Positive Experience
    Difficult Interview

    Application

    I applied through an employee referral. The process took 4+ weeks. I interviewed at CDK Global (Seattle, WA (US)) in August 2012.

    Interview

    Lengthy and detailed. Many steps.

    Interview Questions

    Negotiation

    A phone call.


  4. Helpful (1)  

    Account Advocate Interview

    Anonymous Employee in Detroit, MI (US)
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied through a recruiter. The process took 2+ months. I interviewed at CDK Global (Detroit, MI (US)) in May 2013.

    Interview

    The process took a whlie (a month or 2 from start to finish) First a phone interview, then we did an online test (took an hour) then an in-person interview

    Interview Questions

    Negotiation

    They gave me more than I asked


  5.  

    Account Advocate Interview

    Anonymous Employee in Seattle, WA (US)
    Accepted Offer
    Neutral Experience
    Average Interview

    Application

    I applied through other source. The process took 1+ week. I interviewed at CDK Global (Seattle, WA (US)).

    Interview

    Typical corporate interview process.

    Interview Questions

    • Negotiate a large starting salary - promotions are based on percentages.   Answer Question

  6.  

    Account Advocate Interview

    Anonymous Employee in Seattle, WA (US)
    Accepted Offer
    Positive Experience
    Difficult Interview

    Application

    I applied online. The process took 3+ months. I interviewed at CDK Global (Seattle, WA (US)) in July 2013.

    Interview

    The interview process was kinda lengthy. From the time I applied for the position to my start date was 3 months. I got my first phone interview 6 weeks after I applied, then it was another 6 weeks until my start date. I would have liked to see a quick leader time between each of these interview steps. Once I had the phone inter and in-person interview, these were very quick. I believe they were within a week and was offered the position within a week after my in-person interview.

    The phone interview was very informational and making sure it was a good fit for me and the company. The in-person interview was a little intimidating because you meet with 4 managers. But after my in-person interview, I knew Cobalt was going to be a great career fit.

    Interview Questions

    • The skills test. It took much longer than the recruiter said it would. It was like taking the SATs again.   Answer Question

  7. Helpful (1)  

    Account Advocate Interview

    Anonymous Employee
    Accepted Offer

    Interview

    I wanted to submit information in another area and was requested to add additional information that I am not prepared to present since I have been with the company for awhile. I do not wish to publish incorrect information so I would prefer to not place information regarding the hiring and interview process

    Negotiation

    pretty one sided

  8. Helpful (1)  

    Account Advocate Interview

    Anonymous Interview Candidate in Detroit, MI (US)
    No Offer
    Positive Experience
    Average Interview

    Application

    I applied through a recruiter. The process took 5 days. I interviewed at CDK Global (Detroit, MI (US)) in June 2014.

    Interview

    Had phone screen then in person interview. They asked basic interview questions.Interview wasn't hard if you know what you have done in the past. There really wasnt any question that they asked that was difficult or unexpected. All the questions they asked me I had answers to.


  9.  

    Account Advocate Interview

    Anonymous Employee in Seattle, WA (US)
    Accepted Offer
    Negative Experience
    Difficult Interview

    Application

    I applied through an employee referral. The process took 3+ months. I interviewed at CDK Global (Seattle, WA (US)) in August 2010.

    Interview

    The interview questions are all situational. "tell me about a time when..." The recruiters will take weeks to get back to you. I think my turn around time from interview to first day at work was 3 months.

    Interview Questions


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