I applied online. The process took 6 days. I interviewed at CVS Health (Northbrook, IL) in Jan 2015
Interview
It was a pretty standard and typical process. Started with a phone screen, progressed to a one-to-one with the expected drug-screen/skills assessment, and run down on benefits/salary. Besides that, I came in prepared and had ample questions to ask which I believe contributed to me ultimately getting the offer.
Interview questions [1]
Question 1
Describe how your previous job experience will allow you to carry out the tasks in this role
Interview process was not that bad. STAR questions. Did have 2 people there as well. Just general interview questions to get to know you and how you handle situations and scenarios. They also do pay attention to you speak as well
Interview questions [1]
Question 1
Describe a time when you had to handle a difficult call
I applied online. I interviewed at CVS Health (Richmond, VA) in Mar 2026
Interview
The interview process was very personable. The interviewer made me feel comfortable and gave good feedback throughout the interview. The interview was a good conversation, not a question/answer session. I appreciated the interaction.
Very formal with questions about customer care. Don’t need to have a medical background to apply. An interview with multiple managers makes the interview flow better and they ask different questions