Caltex Interview Questions | Glassdoor.com.au

Caltex Interview Questions

Interviews at Caltex

39 Interview Reviews

Experience

Experience
64%
21%
15%

Getting an Interview

Getting an Interview
77%
14%
6%
3

Difficulty

2.4
Average

Difficulty

Hard
Average
Easy
  1.  

    Customer Service Representative Interview

    Anonymous Interview Candidate in Perth, Western Australia
    No Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. I interviewed at Caltex (Perth, Western Australia) in September 2020.

    Interview

    I have applied online career website. they asked me to give video interview in 3-4 weeks. I am waiting for their response though their application doesn't give you much information

    Interview Questions

    • tell us more about yourself   1 Answer

  2.  

    Summer Internship Interview

    Anonymous Interview Candidate
    Declined Offer
    Positive Experience
    Average Interview

    Interview

    Online interview with five video questions and 3 game questions which lasted about 1 minute each. Also included generic questions like what gender do you identify as, what is your GPA for the most recent 2 semesters, how did you hear about this oppurtunity.

    Interview Questions

  3. Helpful (3)  

    Team Member Interview

    Anonymous Interview Candidate in Sydney
    Declined Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. I interviewed at Caltex (Sydney) in August 2020.

    Interview

    their will be a short vedio interview and some questions regarding store handling and customer service. The most effective response is to describe your responsibilities and accomplishments in detail and connect them to the job for which you are interviewing.

    Interview Questions


  4.  

    Customer Service Representative Interview

    Anonymous Interview Candidate in Melbourne
    Declined Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 3 weeks. I interviewed at Caltex (Melbourne) in August 2020.

    Interview

    Pretty straight forward. In the online interviewing platform, you get two takes to record your answer for the interview question. Not a confusing process, all steps of the interview are well explained.

    Interview Questions


  5.  

    Team Member Interview

    Anonymous Interview Candidate
    Declined Offer
    Negative Experience
    Difficult Interview

    Application

    I applied online. I interviewed at Caltex in August 2020.

    Interview

    Stressful- I had never used HireVue and I did not feel like the 30 seconds given to read and prepare for the question is adequate especially when most of the questions are long and situational.

    Interview Questions

    • You are alone in the store and there is a line of customers. You hear glass shattering in the back what would you do?   Answer Question

  6.  

    Accepted Offer
    Neutral Experience
    Easy Interview

    Application

    I applied online. The process took 3 weeks. I interviewed at Caltex in July 2020.

    Interview

    First they will ask to complete the online interview and after that they will call to invite for the Face to face interview. F2F is not that hard. They just ask for availability

    Interview Questions


  7.  

    Customer Service Assistant Interview

    Anonymous Interview Candidate in Sydney
    No Offer
    Neutral Experience
    Difficult Interview

    Application

    I applied online. The process took 3 days. I interviewed at Caltex (Sydney) in June 2020.

    Interview

    It was an initial digital interview. I was given hirevue link which eventually leads to the process. The first half involves video recording and provide 2 minutes to complete the answer. We are allowed for second attempt here. The second part involves simple questions.

    Interview Questions

  8. Helpful (80)  

    Retail Team Member Interview

    Anonymous Interview Candidate in Adelaide
    Declined Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 3 days. I interviewed at Caltex (Adelaide) in September 2019.

    Interview

    Was given a video interview via HireVue, consisting of two parts; the actual video interview & a set of availability questions. Did the interview using phone & was directed to install the app (later uninstalled). Interview was accessed via an access code provided in the interview invitation email. Questions were straightforward (as given below) & interview was a good, if impersonal experience. Uploading took hours though.

    Interview Questions

    • What are your passions & why are you looking for a role in customer service   1 Answer
    • Your manager has assigned you an important task. A customer comes to you complaining that they were charged an incorrect amount & that an item they were promised was not in stock. How do you deal with this?   1 Answer
    • You are the only employee on duty & serving a long line of customers. Suddenly you hear the sound of breaking glass from the back aisle. What do you do?   1 Answer
    • Describe a situation where you delivered outstanding customer service.   Answer Question
    • Describe a situation that was a major challenge for you. How did you deal with it?   Answer Question
    • Describe one time when you had an error at work. How did you overcome it?   Answer Question

  9. Helpful (4)  

    Strategy Manager Interview

    Anonymous Interview Candidate
    No Offer
    Negative Experience
    Easy Interview

    Application

    I applied online. I interviewed at Caltex.

    Interview

    Applied online. Pretty standard interview questions. More behavioural and talking through your resume rather than technical.

    Although initially I would have liked to work for the company, HR process was very poor and left a very bad impression on Caltex Sydney. Hadn't heard anything at all from the company 2 weeks after the interview. Sent a follow up email but didn't hear back from HR a week later. Absolutely no feedback, rather sorry for the delay and that i'd been unsuccessful. Really poor form and would have expected a bit better.

    Interview Questions

    • Walk us through your experience to-date?
      Why do you want to leave your current employment?
      Why do you want to work at Caltex?
      What interests you about the role?   Answer Question

  10.  

    Mechanical Engineer Interview

    Anonymous Interview Candidate
    Declined Offer
    Neutral Experience
    Average Interview

    Interview

    Application

    I applied online. The process took 2 weeks. DEC 2019 for MEchanical Engineer

    Interview

    I got an email saying I was selected for an interview it gave you a link to click. You have to download an app and then you do the interview via video. You just record yourself answering the questions

    Interview Questions

    • why did you apply for this role   Answer Question
    • Describe a situation where you had to convey a change to your stakeholder and how did you do that   Answer Question
    • Explain defect assessment in pipelines as per australian standards,, fit of service of pipelines with two examples   Answer Question
    • Driving improvements in the reliability and maintenance of static and rotating equipments   Answer Question
    • your salary expectations   Answer Question
    • notice period.   Answer Question

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