I applied online. The process took 3 weeks. I interviewed at Cambridge City Council (Cambridge, England) in Dec 2024
Interview
1 x 45 minute interview and short tour around the building,
if shortlisted, this was followed by:
3 x 15 min tests (written, grammar and roleplay)
Both times ended up lasting around an hour
Interview questions [3]
Question 1
Written test asked to write emails replies to example queires from the public
Roleplay was answering pretend phone calls using a similar sheet to written test. 15 mins was given to read through before having to answer questions on the spot.