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      Cengage

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      Technical Support Representative Interview

      14 May 2023
      Anonymous interview candidate
      Raleigh, NC
      No offer
      Positive experience
      Average interview

      Application

      I applied online. I interviewed at Cengage (Raleigh, NC) in May 2023

      Interview

      The interview process involved two employees from the company asking me relevant questions to the job while providing insight on their experience on the job. I mostly talked to one person on the interview but I'm sure that the other person was probably taking relevant notes on the interview. They were very cordial and professional but at the same time I didn't feel unnecessary anxiety because they came off very welcoming.

      Interview questions [1]

      Question 1

      What relevant experience do you have that is useful to this position?
      Answer question
      avatar
      Cengage response
      3y
      Thank you for taking the time to share your experience with our interview process. We truly appreciate your feedback and are thrilled to hear that you had a positive experience. I’m glad to hear our team was very welcoming to you and that they were able to provide insights into their experience with the company. Best, Kevin Eksterowicz, Director, Talent Acquisition