I applied online. I interviewed at Citi (Johnson City, TN) in Apr 2017
Interview
When i walked through the doors i was nervous, but the security guy at the front desk was nice and polite. My interview was scheduled for 11am and I got there at about 10:40am and waited for about 25-30 minutes. I was advised the interview process would take about an hour, i was very properly prepared.
Interview questions [1]
Question 1
What would i do in a situation where the member has not paid for there card in a moth or so and they are very behind on there bill, and it was the day i had to call them. How would i handle the situation?
General customer service oriented questions about how you handle tough situations, deal with upset customers. How well do you handle working under pressure and a fast paced environment. First it was a phone screen, and then passing that was a more in depth video call interview. The entire hiring process and background check took a couple months.
Interview questions [1]
Question 1
Explain a time you had a disagreement with a coworker and how did you handle it.
Really great process for people coming out of college to get to grips with a large financial firm.
There was 2/3 rounds therefore the company got to know you while you got a feel for the ppl you would be with
Interview questions [1]
Question 1
Can you tell us about a difficult experience you had in college when working in a team.
I applied in-person. The process took 1 day. I interviewed at Citi (Taguig) in Aug 2025
Interview
The interview went well. The interviewer was very professional and approachable, creating a comfortable atmosphere that helped ease my nerves. She asked insightful questions in a respectful manner, which made the whole experience less intimidating and more encouraging.