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      Coles Group

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      Service Assistant Interview

      16 Aug 2015
      Anonymous employee
      Brisbane

      Other Service Assistant interview reviews for Coles Group

      Service Assistant Interview

      14 Oct 2024
      Anonymous employee
      Perth, Western Australia
      Accepted offer
      Positive experience
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 3 weeks. I interviewed at Coles Group (Brisbane)

      Interview

      There was a large group interview away from the store with applications being filled out. Then I was called back for a smaller group interview after a few days. The group interview involved working together to present a new product 'we had developed'.

      Interview questions [1]

      Question 1

      Describe a situation in which you dealt with a difficult customer
      1 Answer
      7
      Average interview

      Application

      I applied through an employee referral. The process took 4 weeks. I interviewed at Coles Group (Perth, Western Australia) in Nov 2020

      Interview

      This was during high school. You had to apply online and wait till they call to set up an interview. The interview was about 30 minutes and they ask about yourself. Current employment if any, volunteer work or school.

      Interview questions [1]

      Question 1

      What is your current employment?
      1 Answer

      Service Assistant Interview

      15 Oct 2015
      Anonymous interview candidate
      Gold Coast
      No offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 1 week. I interviewed at Coles Group (Gold Coast) in Oct 2015

      Interview

      Applied online. Recieved a group interview invitation later that same day. Interview consisted of an hour long introductory presentation, followed by one group activity and then the checking of ID, resumes etc. There were approximately 30 applicants all together. In the group activity we sat at tables of 5-7, and were given a list of tasks we could encounter whilst on the job. ("A customer approaches asking for help. You need to re-fill the trolley bay," etc). First we had 30 seconds to number the tasks 1-7 in order of importance. Then we were given 5 minutes to discuss our choices with our table and construct a new list to reflect the whole table's beliefs.

      Interview questions [1]

      Question 1

      Introduce yourself.
      1 Answer
      4