Commonwealth Bank of Australia Customer Assist Officer ( Discussing Repayment Options for Collections) Interview Questions | Glassdoor.com.au

Commonwealth Bank of Australia Customer Assist Officer ( Discussing Repayment Options for Collections) Interview Questions

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Customer Assist Officer ( Discussing Repayment Options for Collections) Interview

Anonymous Interview Candidate in Melbourne
No Offer
Neutral Experience
Difficult Interview

Application

I applied online. I interviewed at Commonwealth Bank of Australia (Melbourne) in August 2016.

Interview

After online application received email for Online assessment test . After 2 days received another email for Digital Interview.Digital interview was slightly confusing, as not sure when to actually start recording the answering . The timer was not very clearly indicating.

Would always prefer to talk to a face to person than to a recorded one's.

Interview Questions

  • 1. What are your values
    2.How do you go about enhancing & securing our financial role in the life stages of our customer.
    3.What skills a collection officer needs
    4.What way your experience can be valuable
    5. Tell us about a situation where you have negotiated
    6. How does the role help in enhancing & securing our financial role in the personal ,business & community

    NOTE: The actual wordings were different.   Answer Question
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