Mainly competency based question, providing examples of good customer service and how you deal with difficult customers. Why do you want to work in sales? What can you bring to the company?
Interview questions [1]
Question 1
Give me an example where you went above and beyond for a customer?
I applied in-person. I interviewed at Currys (London, England) in Nov 2025
Interview
Good overall, knowledgeable. I didn't get the job in the end but interview staff were very good and praised how quickly I got to the interview. Thought my suit looked good too.
Interview questions [1]
Question 1
How many years experience do you have working with customers?
I applied through university. I interviewed at Currys (London, England) in June 2025
Interview
Discussed existing background, knowledge of brand, products, and straightforward scenarios involving customers in store and how to provide exceptional service as a customer service representative. Pleasant interviewer and beard within 3 days of outcome.
Interview questions [1]
Question 1
Scenario of customer query in store a providing service
I interviewed at Currys (Hemel Hempstead, England)
Interview
Telephone interview was held first, following by a face to face interview. They asked me questions around my experience levels and my understanding of the role I was applying for
Interview questions [1]
Question 1
Could I provide an example of when I had dealt with a difficult customer and summarise how I'd dealt with it