Dunelm Interview Questions | Glassdoor.com.au

Dunelm Interview Questions

Updated 13 Oct 2017
52 Interview Reviews

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  1.  

    Junior Software Engineer Interview

    Anonymous Interview Candidate in London, England (UK)
    No Offer
    Negative Experience
    Average Interview

    Application

    I applied online. The process took 1 day. I interviewed at Dunelm (London, England (UK)).

    Interview

    One interview and a tech test on site. Review of the test with the interviewers, some questions on background and past projects. Lots of information from the interviewers, not many questions about me or my background. More like an exam than an interview

    Interview Questions


  2.  

    Store Assistant Interview

    Anonymous Interview Candidate
    No Offer
    Negative Experience
    Easy Interview

    Application

    I applied online. I interviewed at Dunelm.

    Interview

    I have attended two interviews at the store over the past couple of months; the first was a group interview with a set of challenges, this went smoothly and was simple enough.
    The most recent (and FINAL) however, consisted of a very unorganised group interview which was held by the assistant manager of the store. Although she was nice enough, she didn't know how the interview was structured and this showed.

    On arrival, our group was greeted late by a very flustered assistant manager who had not printed any of our paperwork, nor did she know how many people were attending. we were left to our own devices for around 10 minutes at the start of the interview so she could print our CVs off.
    After this, she realised that an interviewee's CV had been missed so we were sent on our task, to find a product which "represents you as a person"; explain why this represented me and sell the product to the group.
    Finally, we were all given one on one interviews which left us sitting in the store canteen for over an hour and a half. Luckily, most of us were pretty chatty and even more fortunately, had a free afternoon.

    None of this however, is why I am reviewing the interview process poorly. After both interviews the company has failed to contact me at all. No email. No Phone call. Not even the Dunelm careers website changed to let me know. I brought this issue up in my last interview and the assistant manager assured me that I would hear from the company on this occasion. I didn't and after hearing from someone from the interview who was offered the job; I rang the store to have my issues addressed by the manager and have some feedback on how I could improve.
    He told me that he would return my call by the end of the day with some news. I have had no calls; unprofessional and rude!

    Interview Questions

    • Go on to the shop floor and imagine you are a customer, find:
      One thing you like about the store.
      One thing you dislike about the store.
      and one thing you would change about the store.   Answer Question

  3.  

    Sales Assistant Interview

    Anonymous Interview Candidate in Cramlington, England (UK)
    No Offer
    Negative Experience
    Average Interview

    Application

    I applied online. I interviewed at Dunelm (Cramlington, England (UK)) in September 2017.

    Interview

    3 hours long, group interaction scenarios/tasks on shopfloor. Group discussions again . Work and find out more with colleagues about store, one to one interview even though you're in a room with others whikst having it!
    Only put yourself forward to work for this company if you are a suck @ss or overbearing & loud.

    Interview Questions

    • When have you used your enthusiasm to motivate others

      When have you received poor customer service   Answer Question

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Interview Review


  5.  

    Sales Assistant Interview

    Anonymous Interview Candidate
    No Offer
    Negative Experience
    Easy Interview

    Application

    I applied online. I interviewed at Dunelm in September 2017.

    Interview

    Interview went very well, all other applicants were very competent (5 candidates on this occasion)
    THEY DIDNT GET BACK TO ME AFTER THE INTERVIEW
    what a waste of time
    boycott this lazy overpriced company


  6.  

    Sales Assistant Interview

    Anonymous Interview Candidate in Chester, England (UK)
    No Offer
    Negative Experience
    Average Interview

    Application

    I applied online. I interviewed at Dunelm (Chester, England (UK)) in August 2017.

    Interview

    The group interviews were good but far to long almost three hours to be precise , then we were left to wonder on the shop floor . No chance to grab food or a refreshment , very unprofessional

    Interview Questions

    • Your name and bit about yourself   1 Answer

  7.  

    Sales Assistant Interview

    Anonymous Interview Candidate in Chester, England (UK)
    No Offer
    Negative Experience
    Average Interview

    Application

    I applied online. I interviewed at Dunelm (Chester, England (UK)) in August 2017.

    Interview

    I applied online. I was invited to a 3 hour interview. It was actually 4 hours before I left, The group interviews were fine. We were not offered any breaks for refreshments or lunch. I was very disappointed they didn't even have the courtesy to email back with a yes or no response to the job.

    Interview Questions

    • Name a time when you did something out of your comfort zone.   Answer Question

  8.  

    Sales Associate Interview

    Anonymous Employee in Preston, North West England, England (UK)
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. I interviewed at Dunelm (Preston, North West England, England (UK)) in July 2017.

    Interview

    Applied for the role and within a few days was picked for a phone interview, which lasted around 5 minutes just to check work eligibility etc. I was told there and then that they would like to put me forward for a face-to-face interview. This interview again was only a matter of days later.

    The face-to-face interview is done as a group. It is done in 4 parts;
    1) Brief overview from the manager of Dunelm and the job role
    2) Get to know the person sat opposite you and then describe them back to the group
    3) Pick a product and sell it to the group
    4) Quick 1-1 with the manager to check eligibility and availability

    We were then told it'd be around a week until we heard anything but I received a phone call the next day being offered a position. I then had my first day on the job a week later.

    Interview Questions


  9.  

    Retail Interview

    Anonymous Interview Candidate in Crewe, England (UK)
    No Offer
    Positive Experience
    Average Interview

    Application

    I applied online. I interviewed at Dunelm (Crewe, England (UK)) in July 2017.

    Interview

    3 hours long mainly a group interview with time on shop floor included customer scenario, stock work and group interaction. Individual interview with one of the management team. Had a chance to chat to customers and employees on the shop floor.

    Interview Questions


  10.  

    Team Leader Interview

    Anonymous Employee in High Wycombe, England (UK)
    Accepted Offer
    Negative Experience
    Easy Interview

    Application

    I applied online. The process took 1 day. I interviewed at Dunelm (High Wycombe, England (UK)).

    Interview

    Applied online. Got interview with a brilliant Manager, who they later left the company. Left with idiot so called 'Managers'. Do not apply to this company they are rubbish!

    Interview Questions

    Negotiation

    Offered the job within a day


  11. Helpful (1)  

    Sales Assistant Interview

    Anonymous Interview Candidate in Blackburn, England (UK)
    No Offer
    Neutral Experience
    Average Interview

    Application

    I applied online. I interviewed at Dunelm (Blackburn, England (UK)) in April 2017.

    Interview

    - Applied online
    - Recived an email a few days later to arrange a phone interview
    - Had the phone interview with head office. Passed this and was given the information about an upcoming group interview.
    - Attended the group interview in store, with around 12 other people (there was gonna be two more group interviews though so 30+ interviewed overall for just 7 places).
    - Icebreaker / given info about the job and the company / a few little activities. Also had to give the manager info about when you're available and what not!
    - Was told we would find out in one week if we were successful or not, and if we were, we'd get on to the next round which was THEN a one to one interview (so basically 3 interviews to try get this job).

    (Just to add, we were told it was going to last 3+ hours this group interview, and that we needed to bring our CV and a few other things... yet it only lasted an hour and we didn't need anything at all)

    Interview Questions

    • Phone interview ; information about yourself, why you wanna work for Dunelm, about your experience with customer service and what good customer service means to you

      Group interview ; asked more about customer service and working in a team   Answer Question

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