very bad environment.
school environment and micro bad management.
salary very bad, friends there are good but the environment is very toxic
i don't recommend anyone working there, it is dreadful and soul consuming
I applied in-person. The process took 1 day. I interviewed at Extensya (Irbid) in Oct 2023
Interview
First when you walk in you must fill the form with your information then there will be an English assessment test as well as a typing test, if you pass there will be two short interviews where you'll be asked to introduce yourself and what do you know about customer service .
Interview questions [1]
Question 1
Introduce yourself, what do you know about customer service, and tell me about your previous role.
I interviewed at Extensya (Ḩawwārah, Amman Governorate)
Interview
1-Phone interview 2-On site HR interview 3-English Test 4-Final Interview with supervisor The English Test foucses on Grammar, Listening and writing The interview questions: Tell me about yourself ? Why do you want to work as a call center ? How do you deal with an angry customer ?
Interview questions [1]
Question 1
Tell me about yourself ? Why do you want to work as a call center ? How do you deal with an angry customer ?