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      FamilyMart

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      Customer Service Interview

      28 June 2025
      Anonymous interview candidate
      Japanese Village One, HI
      Declined offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 1 week. I interviewed at FamilyMart (Japanese Village One, HI) in Apr 2024

      Interview

      The interview included 6 rounds, all conducted in person with no online interviews. Each round had different evaluators such as store manager, area manager, and HR staff. Questions focused on customer service experience, problem-solving skills, and motivation. There was also a basic Japanese speaking check

      Interview questions [1]

      Question 1

      What would you do if a customer complains rudely and loudly?
      1 Answer