I applied online. The process took 1+ week. I interviewed at Farmers Insurance Group (Oklahoma City, OK) in Feb 2010
Interview
The interviews are behavior based interviews. The final interview is conducted with 3 supervisors with a set list of questions they will ask, then they will follow up each answer. They each grade your answers and then add up the scores to determine if you are hired.
Interview questions [2]
Question 1
Name a time when you had a tough customer and how did you deal with them?
I applied online. The process took 3 weeks. I interviewed at Farmers Insurance Group (Kansas City, MO) in Jan 2019
Interview
Several steps:
1. HR recruiter
1a Personality profile questions
1b Skill assessment
2. Hiring manager
3. Hiring supervisor panel-I think there were three supervisors on the line
4. Job offer from a member of HR
Interview questions [1]
Question 1
Tell us about a time when you had to deal with a difficult/angry customer.
I applied online. The process took 2 weeks. I interviewed at Farmers Insurance Group (Los Angeles, CA) in July 2017
Interview
Was contacted by email to schedule a phone interview. The phone interview was an inquiry regarding my background and a lot of information regarding the position, the pay and the training involved.
Interview questions [1]
Question 1
Name a time when you disagreed about criticism and supervisor gave you and how did you negotiate?
I applied online. The process took 3 weeks. I interviewed at Farmers Insurance Group (Plano, TX) in Mar 2017
Interview
Applied in March 2017. Phone interview at the end of March lasted about 15 minutes. A few days later received an email for an in person interview. Interviewed twice the following week and then offered a position about four days later.
Interview questions [1]
Question 1
Describe a time when you had to make a difficult decision and what was the outcome.