I applied online. The process took 1 week. I interviewed at Fidelity Investments (Covington, KY) in Feb 2011
Interview
The first phase consisted of a phone interview that lasted approximately 45 minutes. Then proceeded to an interview on premises which consisted of a group presentation about the company, an interview with 2 managers, and then the watson-glazer test. Most of the interview questions were behavioral. Be prepared to give examples.
Interview questions [5]
Question 1
Name a time you went above and beyond for customer service.
First a brief phone screening, and then I needed to schedule an in person interview. The phone screening was around 30 mins and the interview itself was about an hour.
I interviewed at Fidelity Investments (Sacramento, CA)
Interview
Interview starts with a phone call from recruiter, and then you move on to a branch leader for the future location you will work at and you have the chance to speak with some of the team.
I interviewed at Fidelity Investments (Austin, TX)
Interview
The job description was nothing like what the said it was. They advertised it as hybrid when it was full time in office. Implied would be customer service when it was sales.