Interview starts with recruiter screen then includes multiple video interviews with varying levels of the business. First interview was skills and experience specific peer interview. Then interviews with Hiring manager and executive leaders.
Good process, clear expectations with feedback from the interviewer. The turnaround from contacting to getting the interview was quick. The job description was accurate based on how the hiring manager explained the role.
Interview questions [1]
Question 1
Define how to handle a real-world customer request
I applied in-person. The process took 6 weeks. I interviewed at Genesys in Mar 2016
Interview
A long, drawn out process. 1 x phone interview, 1 x face to face, 1 x presentation and simulated workshop, final phone interview with HR.
It seemed to be going very well, right up to the point where I was told "No thanks". Despite asking for further feedback, I heard nothing.