I applied online. The process took 2 weeks. I interviewed at H&M (Skien) in Mar 2025
Interview
Presentación del staff, realizamos un ejercicio para elegir moda según el escenario que escogiera (1 de 8), hicieron preguntas breves sobre escenarios específicos para ver cómo respondes, rellenar formulario sobre disponibilidad de días y horarios de trabajo
Interview questions [1]
Question 1
¿Que harías si un cliente intenta devolver una prenda que visiblemente ha sido usada y no tiene recibo?
¿Qué harías si un cliente busca 50 pullovers y solo hay 15 en la tienda?
I applied online. I interviewed at H&M (Dundalk) in Mar 2026
Interview
It was lovely, very interactive. Getting to meet new people, seeing the H&M store was really nice. The supervisor was really professional and warm. First we got to know each other, then did a question and answers round with everyone, situation based, customer service based, questions to display your skills etc, talking about H&M values and then we had a group task, to come with a outfit based on the provided situation.
I applied online. I interviewed at H&M (Brighton, England) in Jan 2026
Interview
Group interview, asked us questions like what's our hobbies and why do we want to work at H&M. We then had to work in pairs to choose the importance of certain scenarios that we may come across. We then were given a scenario in a group and had to go around the shop and choose an outfit suitable for that scenario. We ended the interview being asked two random questions about the brand or anything in general.
Interview questions [1]
Question 1
Name a time where you had to make a job easier in order to complete it.