I'm sorry to hear you had this experience. Unfortunately, it falls in line with many things from the old management team/company. We recently shut down the old Help.com and have started fresh with a new team. Our product is still in development but on track for an MVP release this summer. Would love to connect and learn more about you sometime around Q3. Again, I apologize for the negative experience you had with previous team/company. That is definitely not how we operate today.