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      Highgate

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      Marriott International
      3.6★Compensation and benefits

      Guest Service Agent Interview

      1 May 2018
      Anonymous employee
      New York, NY

      Other Guest Service Agent interview reviews for Highgate

      Guest Service Agent Interview

      23 Feb 2021
      Anonymous employee
      Honolulu, HI
      Accepted offer
      Positive experience
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 1 week. I interviewed at Highgate (New York, NY) in Oct 2015

      Interview

      in person interview with Front office manager. some situational questions like "what would yu do if you have a difficult guest" mostly were looking to find someone with the personality needed to deal with all types of people

      Interview questions [1]

      Question 1

      Describe yourself
      1 Answer
      1
      Easy interview

      Application

      I applied in-person. I interviewed at Highgate (Honolulu, HI) in Apr 2019

      Interview

      During my interview process, I sat down and interviewed with the Director of Front Office along with the Guest Service Manager. After the interview was completed, I was escorted by the Guest Service Manager to meet with the General Manager.

      Interview questions [1]

      Question 1

      Tell me about yourself Why do you want to work for this hotel Where do you see yourself in 5 years from now
      Answer question

      Guest Service Agent Interview

      17 May 2015
      Anonymous employee
      New York, NY
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 2 weeks. I interviewed at Highgate (New York, NY) in May 2013

      Interview

      I interviewed first with the Front Office Manager, then then HR Director, then the General Manager. All three asked fairly standard questions and were welcoming. I did all the interviews within a week, and an offer was made with no potential for negotiation. It was fair enough, so I moved forward with the process and overall have been quite pleased with the experience and subsequent interviews for internal transfers that follow the same pattern.

      Interview questions [1]

      Question 1

      What do you know about TripAdvisor?
      1 Answer
      1