Skip to contentSkip to footer
  • Community
  • Jobs
  • Companies
  • Salaries
  • For employers
      Notifications

      Loading...

      Elevate your career

      Discover your earning potential, land dream jobs, and share work-life insights anonymously.

      employer cover photo
      employer logo
      employer logo

      Indeed

      Part of Recruit Holdings, Co., Ltd.

      Engaged employer

      About
      Reviews
      Pay and benefits
      Jobs
      Interviews
      Interviews
      Related searches: Indeed reviews | Indeed jobs | Indeed salaries | Indeed benefits | Indeed conversations
      Indeed interviewsIndeed Customer Service interviewsIndeed interview


      Glassdoor

      • About / Press
      • Awards
      • Blog
      • Research
      • Contact Us
      • Guides

      Employers

      • Free Employer Account
      • Employer Centre
      • Employers Blog

      Information

      • Help
      • Guidelines
      • Terms of Use
      • Privacy and Ad Choices
      • Do Not Sell Or Share My Information
      • Cookie Consent Tool
      • Security

      Work With Us

      • Advertisers
      • Careers
      Download the App

      • Browse by:
      • Companies
      • Jobs
      • Locations
      • Communities
      • Recent posts

      Copyright © 2008-2026. Glassdoor LLC. "Glassdoor," "Worklife Pro," "Bowls" and logo are proprietary trademarks of Glassdoor LLC.

      Company Bowl sample

      Want the inside scoop on your own company?

      Check out your Company Bowl for anonymous work chats.

      Bowls

      Get actionable career advice tailored to you by joining more bowls.

      Followed companies

      Stay ahead in opportunities and insider tips by following your dream companies.

      Job searches

      Get personalised job recommendations and updates by starting your searches.

      Customer Service Interview

      10 Jan 2014
      Anonymous interview candidate
      No offer

      Application

      I applied through a recruiter. The process took 2 weeks. I interviewed at Indeed

      Interview

      One phone interview, one in person.

      Interview questions [1]

      Question 1

      An example of a challenge I overcame.
      Answer question

      Other Customer Service interview reviews for Indeed

      Customer Service Interview

      11 Nov 2023
      Anonymous interview candidate
      Declined offer
      Positive experience
      Difficult interview

      Application

      I interviewed at Indeed

      Interview

      Two rounds interviews with various interviewers after the recruiter speaks to you. 2x 60 minutes including a role play Video interviews with 2 managers each interview Competency based questions amd answers giving using the STAR method

      Interview questions [1]

      Question 1

      Tell me about a time when you had to handle a complicated customer service case
      Answer question
      1

      Customer Service Interview

      28 Mar 2024
      Anonymous interview candidate
      No offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 3 weeks. I interviewed at Indeed in Jan 2021

      Interview

      I enjoyed the interview process here. I studied the company and found out about the mission and benefits and it has been a good experience with friendly people and very professional employees and hiring managers.

      Interview questions [1]

      Question 1

      Why are you looking to leave your previous position?
      Answer question

      Customer Service Interview

      26 Mar 2019
      Anonymous interview candidate
      Sydney
      No offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 1 week. I interviewed at Indeed (Sydney) in Feb 2019

      Interview

      The process of the interview started with a Phone interview, and then the first interview within 2 days with 2 managers, the final interview with the team and area manager in the office.

      Interview questions [1]

      Question 1

      How do you know about Indeed? What are the other people say about you? What drive you to walk to us?
      Answer question