I applied for this position in Allen, TX. It started with an email setting up for phone interview a week after I applied . HR (Ms Jin Crouch) is very professional and has very good knowledge of the position she interviewed. We discussed for almost an hour on the phone, followed by the onsite interview right after that. The on-site interview is easy. However, when I followed up later, they told me they decided to promote people from inside. I was thinking if that was the decision, why they wasted time of both sides going that far into the hiring process. But anyway, I appreciate HR taking their time to update and Ms Jin even called me to let me know about their decision, which not a lot of people do considering the high number of candidates they handles every day.