I applied through an employee referral. The process took 12 months. I interviewed at Kaiser Permanente (Corona, CA) in Oct 2009
Interview
The interview process was long. The HR depatment takes a very long time to get back with you because so many people in the call center try to get relatives hired. Once youre finally in, you take multiple skills assesments, have to pass a background check, and get invervied by two managers. The questions are simple and within a day i accepted an offer.
Interview questions [1]
Question 1
Have you worked in a call center environment before and so was it a union?