I applied in-person. The process took 1 week. I interviewed at Kohl's (Plainville, CT) in Oct 2011
Interview
Contacted store directly to schedule interview. Took part in a group interview with one company representative and 7 other candidates for the position. The interview itself was somewhat awkward because you had to answer in front of other possible candidates, but the questions were fairly easy.
Interview questions [1]
Question 1
Talk about a time where you had to handle something unexpected.
Relatively easy asked me to tell them about how I would handle different situations and previous retails experience. I interviewed with a manager and was asked about my availability. I got a call the same day.
I applied online. The process took 2 weeks. I interviewed at Kohl's (Orlando, FL)
Interview
Group interview in conference room of the store. Very calm atmosphere with two of the managers and easy questions . About Kohl's history and past experience with customer service. They went around the room and everyone took turns answering and told us asked the people who passed the interview to stay afterwards.
I applied in-person. The process took 1 day. I interviewed at Kohl's (Batavia, IL) in Nov 2017
Interview
A few standard questions were asked-availability, what would you do first in certain situations, tell me about your experience. Pay was not discussed and experience did not earn you any more money.
Interview questions [1]
Question 1
There’s a customer on the phone needing assistance, a customer in front of you needing assistance, stock to be put away, and help needed at POS. What do you do first?