The process took 1 day. I interviewed at Lacoste (New York, NY) in Sept 2011
Interview
Applied online and had an interview with the General Manager. It was a nice interview because she explained everything thoroughly and was laid-back. Unfortunately, I received a rejection letter a week later, dated on the day of the interview, which somewhat bothered me as the decision was already made.
Interview questions [1]
Question 1
What was your experience like at your last retail job?
Over the phone and in person interview, very casual. Asked about experience and where you want to go in the future. Make sure to have a little insight on the history of Lacoste + would be good to scope the store out and new collections as you may be asked on them
Interview questions [1]
Question 1
Is there anything on the store floor that has already caught your eye?
Relaxed atmosphere, just found a seat in the mall, asked about four to five questions based on my resume, based on personal past work experience and insights into retail sales
Interview questions [1]
Question 1
How do you respond to customer complaint/mean customer？
Very easy. Typical sales questions and nothing too crazy or off the wall. Make sure you know and understand why sales for you. This is going to help you in the long run.