Laura Ashley Sales Advisor Interview Questions | Glassdoor.com.au

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Laura Ashley Sales Advisor Interview Questions

Interviews at Laura Ashley

8 Interview Reviews

Experience

Experience
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25%
25%

Getting an Interview

Getting an Interview
57%
29%
14%

Difficulty

2.6
Average

Difficulty

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Sales Advisor Interview

Anonymous Employee in Chester, England (UK)
Accepted Offer
Neutral Experience
Average Interview

Application

I applied online. The process took 2 weeks. I interviewed at Laura Ashley (Chester, England (UK)).

Interview

Interview was very long for a retail job. It started with a very easy maths test and memorizing a short passage about their MasterCard. A face-to-face interview was then held with the manager in their office. Almost every detail of the company was explained and numerous questions were asked.

Interview Questions

  • Why do you want to work here?
    What do you know about the brand?
    What are your strengths?   Answer Question

Other Interview Reviews for Laura Ashley

  1. Helpful (1)  

    Sales Advisor Interview

    Anonymous Employee
    Accepted Offer
    Negative Experience
    Easy Interview

    Application

    I applied online. I interviewed at Laura Ashley.

    Interview

    I was so nervous and had prepared so well for the interview, believing Laura Ashley to be a prestigious British brand, only to get to the interview and pretty much only be asked "when can you start?" They are so desperate for staff as the staff turnover is so high due to the treatment of employees, especially the pay!

    Interview Questions

    • Are you okay with being paid minimum wage?   1 Answer

  2.  

    Sales Advisor Interview

    Anonymous Employee
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied in-person. The process took 3 weeks. I interviewed at Laura Ashley in January 2016.

    Interview

    1. I submitted my CV in store
    2. Call from Assistant Manager after a couple of weeks
    3. Invited for an interview
    4. Interviewed by Manager
    5. Maths and English tests

    The interview itself was laid back and the interviewer made you feel really comfortable. With good knowledge of how Laura Ashley started, their main target customers and an understanding of their basic products will entail you'll be prepared for the interview. The interview itself is competency and technical. After the interview I had to complete two tests, they were easy,

    Interview Questions

    • What do you know about Laura Ashley
      Describe a time you've had a bad and good customer service
      What qualities are important to be a sales advisor   Answer Question
  3.  

    Sales Advisor Interview

    Anonymous Interview Candidate
    No Offer
    Negative Experience

    Interview

    Phone call followed by interview was not told about numeracy test! I couldn't due to having problems with maths. It was not mentioned in the advert or phone call! So when I got there and saw what it was I made myself look like a right idiot!

    Interview Questions


  4.  

    Sales Advisor Interview

    Anonymous Employee
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied through other source. The process took a week. I interviewed at Laura Ashley in July 2014.

    Interview

    Started with a maths test which is always fun, then they mark it (you get a calculator). Then taken upstairs and asked about eligibility to work in UK and then lots of customer service questions. Make sure you know about the products/good customer service.
    They rang within 2 days saying I had the job!

    Interview Questions

    • Describe a time where you received bad customer service   1 Answer

  5. Helpful (1)  

    Sales Advisor Interview

    Anonymous Employee in Leeds, England (UK)
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied in-person. I interviewed at Laura Ashley (Leeds, England (UK)) in February 2013.

    Interview

    I was interviewed by the manager and assistant manager of the store. Both were very pleasant and made me feel at ease. I was nervous when l went in this was quickly dispelled. They explained to me the job role and asked me a few relatively easy to answer questions to put me at ease, then asked a few more difficult ones.

    Interview Questions

    • How would l deal with a difficult customer?   1 Answer

  6.  

    Sales Advisor Interview

    Anonymous Employee in Ipswich, England (UK)
    Accepted Offer
    Neutral Experience
    Average Interview

    Application

    I applied in-person. The process took 2 weeks. I interviewed at Laura Ashley (Ipswich, England (UK)) in January 2013.

    Interview

    Maths test first, basic knowledge for cutting fabric etc, you must pass this to get a formal interview!
    Your then asked questions on customer service, their products, why you will be a added benefit to them, how you will introduce a la credit card.

    Interview Questions


  7.  

    Sales Advisor Interview

    Anonymous Employee in Oxford, England (UK)
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied in-person. The process took 3 days. I interviewed at Laura Ashley (Oxford, England (UK)) in October 2011.

    Interview

    Sat down with store manager, talked about reasons for working in the store, past experience, future goals, experience (no retail)

    Interview Questions

    Negotiation

    Hourly fixed rate. No negotiation

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