I applied online. I interviewed at Macy's (Buford, GA) in July 2016
Interview
I applied and they called me within two weeks of submitting the application online. An interview time was scheduled for an in-person interview. It was brief and involved responding to many given scenarios of how I handled things in the past, such as angry customers, collaborating with a group to reach a goal, as well as how I would sell a Macy's card in the future. I impressed the manager that interviewed me and was given the position on site. They did not, however, call me back to schedule training and I had to call them two weeks later to set up a training shift with them.
Interview questions [1]
Question 1
Describe a time you dealt with an angry or upset customer in the past. How did you fix it for them?
Very quick and easy. Sent an application received and email, and scheduled a phone interview. Manager seemed very chill, just told you what was expected of the job asked if you were okay with completing tasks etc. A very breezy process was able to secure an offer.
Friendly interview with relevant queries and questions. Happy to answer my own questions. Expect to spend at least half hour there but they are accommodating for extra needs and access.
I applied in-person. The process took 3 days. I interviewed at Macy's (Westland, MI) in Apr 2021
Interview
The interview went well. I went into a room with cash registers. I was escorted to a room with a lot of cash registers. We were shown how to use the register. We were also asked to take a written test on problem solving
Interview questions [1]
Question 1
They asked me about my experience regarding retail