Medibank Customer Service Consultant Interview Questions | Glassdoor.com.au

Medibank Customer Service Consultant Interview Questions

Interviews at Medibank

1 Interview Review

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Customer Service Consultant Interview

Anonymous Employee in Melbourne
Accepted Offer
Positive Experience
Average Interview

Application

I applied online. The process took 1 day. I interviewed at Medibank (Melbourne) in December 2017.

Interview

Group activity involved five people discussing what good customer service entails, and how it impacts Medibank, writing it down what we agreed on as a team and presenting our discussion.
It was a relaxed atmosphere allowing us to showcase our knowledge. Then a one on one interview. I was asked various questions as to my past experience, why I would like to work with Medibank. The experience was pleasant and not too stressful

Interview Questions

  • Describe a customer service situation where there was a problem and how you solved it   Answer Question
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