Medibank Interview Questions | Glassdoor.com.au

Medibank Interview Questions

Interviews at Medibank

27 Interview Reviews

Experience

Experience
73%
27%
0%

Getting an Interview

Getting an Interview
76%
12%
8%
4

Difficulty

2.8
Average

Difficulty

Hard
Average
Easy
  1.  

    Accepted Offer
    Positive Experience
    Easy Interview

    Interview

    Really laid back, fun group interview. Gave us a chance to get to know the role, the company etc. We were then taken for one on one interviews. Very simple.

    Interview Questions


  2.  

    Manager Interview

    Anonymous Employee in Melbourne
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 3+ months. I interviewed at Medibank (Melbourne) in December 2018.

    Interview

    Talent acquisition consultant was amazingly good and kept me updated frequently. First round phone screen, then face to face with two hiring managers and then second round with different managers. A fairly straightforward process.

    Interview Questions

    • Tell me about a time when you managed a large scale change   Answer Question
  3.  

    Customer Service Interview

    Anonymous Employee in Melbourne
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied through an employee referral. The process took 1 day. I interviewed at Medibank (Melbourne) in January 2019.

    Interview

    First part was personal Introduction to the group and the interviewer team. Every one was paired in a group of two and they had to introduce their partner.
    Then they had a one on one interview.
    They asked very basic behavioural questions.

    Interview Questions


  4.  

    Front Line Support Officier Interview

    Anonymous Employee in Melbourne
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied in-person. I interviewed at Medibank (Melbourne) in April 2018.

    Interview

    email communication, face to face meeting and discussion about role, ph interview, this was a very informative and interesting process ,I found the interaction I had with my two medibank recruitment officiers very friendly supportive and encouraging, this gave me a optomistic and positive mindset about coming to work with this company , nice enviroment and very positive and inspiring, interesting to learn about projects and how I can be part of this

    Interview Questions

    • about my previous work experience in health industry   1 Answer

  5.  

    Cover Review Consultant Interview

    Anonymous Interview Candidate in Melbourne
    Declined Offer
    Positive Experience
    Average Interview

    Application

    I applied through a staffing agency. The process took 2 weeks. I interviewed at Medibank (Melbourne) in February 2018.

    Interview

    I applied through a recruitment company and was invited for an interview at the Medibank office on Bourke Street, Melbourne after completing various tests through the recruitment company. I interviewed with a member of the HR team, and one of the team leaders. I found the interview, and the company, to be extremely professional, progressive and interested in looking for candidates who want to build a career with Medibank. Once the interview was completed, it was a very quick and easy process to inform me of my success in the process, and to then begin completing the relevant background and reference checks, and to then formally make me an offer. If it weren't for the fact that I had received an offer elsewhere, I'd have gladly accepted their offer, and I encourage others to apply with Medibank.

    Interview Questions

    • Q: Why Medibank?

      Q: Tell us a time when you have felt demotivated, how did you deal with that?

      Q: Tell us a time when there has been substantial change in the workplace and how you dealt with that.   Answer Question

  6.  

    Customer Service Officer Interview

    Anonymous Employee in Brisbane
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 1 day. I interviewed at Medibank (Brisbane) in October 2014.

    Interview

    It was a group interview with around 15 candidates. The process took around 2-3 hours. Interviewer was knowledgeable about Medibank and seemed to really enjoy what she did.

    Interview Questions

    • Can you provide an example of a time when you went above and beyond for a customer?   Answer Question

  7.  

    Customer Service Consultant Interview

    Anonymous Employee in Melbourne
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 1 day. I interviewed at Medibank (Melbourne) in December 2017.

    Interview

    Group activity involved five people discussing what good customer service entails, and how it impacts Medibank, writing it down what we agreed on as a team and presenting our discussion.
    It was a relaxed atmosphere allowing us to showcase our knowledge. Then a one on one interview. I was asked various questions as to my past experience, why I would like to work with Medibank. The experience was pleasant and not too stressful

    Interview Questions

    • Describe a customer service situation where there was a problem and how you solved it   Answer Question
  8.  

    Senior Business Analyst Interview

    Anonymous Employee in Docklands
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. I interviewed at Medibank (Docklands) in September 2017.

    Interview

    Good communications by the talent acquisition partner, very clear expectations set on timeframes. The two rounds of face to face interviews were handled in a professional manner. Overall a positive experience and well handled by the recruitment team.


  9.  

    Procure to Pay Analyst Interview

    Anonymous Interview Candidate in Melbourne
    No Offer
    Positive Experience
    Average Interview

    Application

    I applied through an employee referral. The process took 2 weeks. I interviewed at Medibank (Melbourne) in September 2017.

    Interview

    Written application; telephone interview; face to face interview; meeting with people leader; online skills and aptitude check. Great people and respectful process. Walked with me through the process. Feedback was positive but just missed out to a last minute internal candidate due to be retrenched.

    Interview Questions

    • What makes you suitable for this role   1 Answer

  10.  

    Graduate Interview

    Anonymous Interview Candidate in Melbourne
    No Offer
    Positive Experience
    Difficult Interview

    Application

    I applied online. I interviewed at Medibank (Melbourne) in August 2017.

    Interview

    Reasonably straight forward as per the application process outline. Procedure included online psychometric testing, an online video interview, an assessment centre at Melbourne office followed by individual interviews. Very large number of applicants with very few jobs. Overall, an inspiring organisation.

    Interview Questions

    • How can you as a graduate contribute to assisting customers at Medibank?   Answer Question

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